Car Wash Guest Experience Specialist

Champion Xpress Carwash; Albuquerque (NM); On-site; USD 18,000 - 28,000; Full time

Job summary

Champion Xpress Carwash is hiring a dedicated service associate to greet guests and guide vehicles through the tunnel, ensuring safe, efficient operation. You will learn the 4 Steps of Service, assist in membership sales, and help maintain a clean, organized facility.

You will train new team members, perform safety checks, and support nightly closeouts. The role requires endurance, ability to lift up to 50 lbs, and willingness to work in all weather conditions.

Qualifications

• Greet guests and guide vehicles through car wash tunnel.
• Perform safety inspections and ensure equipment operated safely.
• Maintain cleanliness and organization of the facility.
• Train teammates on procedures and safety.
• Promote memberships and communicate vehicle details to crew.

Responsibilities

• Greet guests as they approach the tunnel.
• Safely load each vehicle per size.
• Perform safety inspections before wash.
• Guide equipment and respond to E-stop as needed.
• Complete daily shift report and close down tasks.
• Maintain cleanliness of facility and equipment.

Skills

Guest service

Safety awareness

Team training

Communication

Membership selling

Conflict resolution

Reporting

Operational readiness

Weather adaptability

Physical strength

Tools

RFID reader

Job description

Champion Xpress Carwash is hiring a dedicated service associate to greet guests and guide vehicles through the tunnel, ensuring safe, efficient operation. You will learn the 4 Steps of Service, assist in membership sales, and help maintain a clean, organized facility.

You will train new team members, perform safety checks, and support nightly closeouts. The role requires endurance, ability to lift up to 50 lbs, and willingness to work in all weather conditions.