Car Wash Guest Experience & Membership Specialist

ModWash; Chattanooga (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

ModWash in Chattanooga is seeking a Guest Experience Member to ensure guests have an outstanding experience while reinforcing our brand standards. You will participate in daily location operations and actively drive membership sales to grow the ModWash community.

You must deliver mind-blowing guest services, present packaging options clearly, and work flexible hours including nights and weekends in an outdoor setting. Safety and cleanliness are essential to the role.

Qualifications

• A sense of urgency.
• A passion for serving others.
• Awesome guest service skills.
• Deliver mind blowing guest services.
• Present and explain each of the ModWash packages and the benefits of unlimited memberships.
• Safely guide guests through the ModWash tunnel.
• Actively engage with guests pre/post wash to ensure 100% satisfaction.
• Facilities must be clean and presentable.

Responsibilities

• Ensure outstanding guest experience and reinforce company standards.
• Oversee daily operations at the ModWash location.
• Drive membership sales to grow the ModWash brand.
• Engage with guests to ensure satisfaction from entry to post-wash.
• Maintain cleanliness and safety of the facility and surroundings.

Skills

Guest service

Urgency

Sales skills

Communication

Teamwork

Job description

ModWash in Chattanooga is seeking a Guest Experience Member to ensure guests have an outstanding experience while reinforcing our brand standards. You will participate in daily location operations and actively drive membership sales to grow the ModWash community.

You must deliver mind-blowing guest services, present packaging options clearly, and work flexible hours including nights and weekends in an outdoor setting. Safety and cleanliness are essential to the role.