Car Wash Experience Specialist

Spotless Brands LLC; Virginia; Hybrid; USD 17,000 - 21,000; Full time

Job summary

Spotless Brands is seeking a Crew Member to deliver a joyful, safe, and high-quality car wash experience. You will operate wash equipment, prep vehicles, and maintain a clean, safe environment while supporting customer-facing sales needs.

You will rotate between vacuuming, tunnel operation, drying, and kiosk support, with responsibilities including opening/closing duties and general site upkeep. A background check and flexibility to work evenings/weekends is needed.

Qualifications

• High School Diploma or equivalent preferred, not required.
• Must be at least 16 years of age (or older where required by law or safety regulations).
• Valid driver’s license preferred (may be required depending on location and responsibilities).
• Previous experience in customer-facing or outdoor role preferred, not required.
• Must be able to successfully pass a background check in accordance with company policies and applicable laws.

Responsibilities

• Safely and effectively operate car wash equipment including front wash, back wash, and vacuum.
• Greet and engage customers with enthusiasm; support membership sales and product upsell in the absence of a Customer Service Advisor (CSA).
• Guide vehicles safely into and out of the tunnel, ensuring proper alignment and wash readiness.
• Perform vehicle inspections prior to entry to identify visible damage and prevent claims.
• Prep vehicles by removing trash, vacuuming interiors, and wiping surfaces to enhance tunnel performance.
• Dry, polish, and detail vehicles interior and exterior when applicable, including express and full-service options.
• Explain and promote wash packages, memberships, and current promotions as needed.
• Rotate between responsibilities based on business needs and manager direction.
• Assist in opening and closing duties, including basic maintenance checks and site organization.
• Perform general site cleaning and upkeep sweeping lots, emptying trash, and maintaining cleanliness of equipment and customer areas.
• Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment.
• Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep.
• Follow all safety standards, operational procedures, and company policies.
• Perform other duties as assigned to support the team and site performance.

Job description

Spotless Brands is seeking a Crew Member to deliver a joyful, safe, and high-quality car wash experience. You will operate wash equipment, prep vehicles, and maintain a clean, safe environment while supporting customer-facing sales needs.

You will rotate between vacuuming, tunnel operation, drying, and kiosk support, with responsibilities including opening/closing duties and general site upkeep. A background check and flexibility to work evenings/weekends is needed.