Car Wash Customer Service Associate

Coulter Services; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Coulter Services is seeking a Customer Service Team Member for an outdoor car wash environment. This front-line role focuses on delivering excellent service in a fast-paced setting, handling customer interactions, explaining wash options, and processing transactions with attention to safety and quality.

You will work as part of a supportive team to ensure vehicles pass through the wash safely and efficiently while maintaining high cleanliness and safety standards.

Qualifications

• Strong customer service mindset and communication skills.
• Ability to work safely and efficiently in an outdoor, high-activity setting.
• Reliable, detail-oriented approach to quality and cleanliness.
• Comfort with fast-paced work and teamwork.

Responsibilities

• Greet customers and provide friendly, professional assistance.
• Explain available wash options and help customers choose the right service.
• Process customer transactions accurately.
• Ensure vehicles move safely and efficiently through the wash.
• Maintain high standards for cleanliness, quality, and safety.
• Work effectively as part of a supportive team while meeting quality expectations.

Skills

Customer service

Communication

Outdoor work

Teamwork

Attention to detail

Job description

Customer Service Team Member — Front-line role focused on delivering excellent service in a fast-paced, outdoor car wash environment.

Key Responsibilities

• Greet customers and provide friendly, professional assistance.
• Explain available wash options and help customers choose the right service.
• Process customer transactions accurately.
• Ensure vehicles move safely and efficiently through the wash.
• Maintain high standards for cleanliness, quality, and safety.
• Work effectively as part of a supportive team while meeting quality expectations.

Qualifications & Skills

• Strong customer service mindset and communication skills.
• Ability to work safely and efficiently in an outdoor, high-activity setting.
• Reliable, detail-oriented approach to quality and cleanliness.
• Comfort with fast-paced work and teamwork.
• Willingness to learn and apply training to the role.