Car Wash Customer Experience Associate

Quick Quack Car Wash; Amarillo (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Quick Quack Car Wash is seeking fun and energetic Team Members to join our growing team. You will work on-site, greet customers, handle transactions, and assist with keeping the location clean and orderly.

You will interact with customers, explain services, and balance cash at the start and end of your shift. This role requires flexibility with hours and the ability to stand for long periods outdoors.

Qualifications

• Must be able to smile and maintain clean appearance as per dress and grooming standards.
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• Must be able to perform repetitive movements over long periods of time.
• Must be able to endure extended periods standing and working on cash register or related equipment.
• Must be able to lift upto 50 pounds at times.
• High school diploma or equivalent preferred.

Responsibilities

• Greets customers as they enter the location.
• Maintains awareness of services provided by Quick Quack Car Wash.
• Explains services provided by Quick Quack Car Wash to customers.
• Assists customers with questions or price discrepancies.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and verifying sales at end of shift.
• Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
• Holds advertising signs and performs other marketing-related functions.
• Properly uses sales membership pitch when interacting with new customers.
• Sells additional services and vending items by recognizing opportunities and benefits to the customer.
• Accurately and efficiently complete sales transactions and maintain proper cash accountability at POS registers.
• Stocks and maintains merchandise in vending cart.
• Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash).
• Explains car wash entry procedure to customers and follows exact car loading and 'prepping' procedures, ensuring employee and/or customer safety is not jeopardized.

Skills

Customer service

Cash handling

Reading

Writing

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Quick Quack Car Wash is seeking fun and energetic Team Members to join our growing team. You will work on-site, greet customers, handle transactions, and assist with keeping the location clean and orderly.

You will interact with customers, explain services, and balance cash at the start and end of your shift. This role requires flexibility with hours and the ability to stand for long periods outdoors.