Car Wash Attendant- Full Time

Default Brand; Mitchell (SD); On-site; USD 17,000 - 22,000; Full time

Job summary

Default Brand in Mitchell, SD is seeking a friendly Crew Member for our car wash to deliver an excellent customer experience by providing a clean, dry, shiny vehicle and safe service in a fast-paced environment. You will upsell wash products, handle POS transactions, and help maintain facilities and equipment, with an emphasis on safety and teamwork.

Prior customer service or sales experience preferred; high school diploma preferred; physical ability to lift up to 50 pounds and work outdoors in

Qualifications

• High School Diploma or equivalent preferred; previous customer service or sales experience required.

Responsibilities

• Provide exceptional customer service to all customers.
• Suggest and up-sell wash products and plans to customers; assist customers with menu options and payment.
• Observe and maintain lane and tunnel flow; perform visual inspections of the condition of each vehicle prior to entering the tunnel.
• Processes point of sale transactions efficiently and with minimal error. Able to correct minor transaction errors. Safeguard cash; comply with cash and safe drops.
• Maintain and clean all areas of the car wash; maintain outside equipment and supplies.
• Perform preventive maintenance on the car wash equipment; notify management when malfunction occurs
• Work safely and report unsafe conditions or maintenance issues to management.

Skills

Customer service

Sales

Communication skills

Attention to detail

Multi-tasking

Physical stamina

Education

High School Diploma or equivalent

Tools

POS system

Job description

Description

Our Crew Members are responsible for providing an excellent customer experience to all customers using our facility. They will ensure customer satisfaction by providing a clean, dry, shiny vehicle to the customer in a safe, fast, and friendly manner. Also help out by ensuring that the outside physical appearance of site, equipment maintenance, and chemical and supply inventories are taken care of.

ESSENTIAL JOB DUTIES:

• Provide exceptional customer service to all customers.
• Suggest and up-sell wash products and plans to customers; assist customers with menu options and payment.
• Observe and maintain lane and tunnel flow; perform visual inspections of the condition of each vehicle prior to entering the tunnel.
• Processes point of sale transactions efficiently and with minimal error. Able to correct minor transaction errors. Safeguard cash; comply with cash and safe drops.
• Maintain and clean all areas of the car wash; maintain outside equipment and supplies.
• Perform preventive maintenance on the car wash equipment; notify management when malfunction occurs
• Work safely and report unsafe conditions or maintenance issues to management.

KNOWLEDGE, SKILLS AND ABILITIES:

• High School Diploma or Equivalent preferred; previous customer service or sales experience required.
• Good communication and interpersonal skills; customer service oriented.
• Good accuracy and attention to detail. Able to meet deadlines and work under pressure. Able to multi-task.
• Able to lift, carry, push/pull up to 50 pounds alone. Regular use of ladder.
• Physical stamina to work long hours and have physical mobility to bend, kneel, stoop, squat, reach and stand/walk for long periods of time. Able to work outdoors in all weather conditions.

Equal Opportunity Employer
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