Car Wash Attendant & Customer Experience Leader

Whitewater Express; Shelby Charter Township (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Health benefits (Medical, Dental &

Job summary

WhiteWater Express in Shelby Township, MI is seeking a Car Wash Attendant to deliver outstanding customer service, operate throughput, and keep the site clean. You will interact with customers, explain options, and help sell memberships and wash packages.

This role emphasizes teamwork, reliability, and a positive attitude, with opportunities for growth in a fast-growing company. Outdoor, varied weather, early evenings and weekends may be required.

Qualifications

• Must be 18 years of age or older due to safety regulations related to working with and/or around heavy machinery.
• Able to lift up to 50 pounds and stand for long periods of time.
• Passionate about delivering exceptional service and creating memorable experiences for every customer.
• Enjoys working collaboratively to achieve outstanding results and support team success.
• Ready to take on new challenges daily with enthusiasm and a solution-oriented approach.
• Comfortable working in an outdoor environment across various weather conditions and fast-paced settings.
• Available to work early evenings, weekends, and adapt to scheduling needs.

Responsibilities

• Lead by example and foster a team-oriented environment where everyone can develop leadership skills.
• Maintain a positive, customer-focused workplace that is hospitable, fun, and growth-oriented.
• Provide top-notch customer service by educating and assisting customers in selecting the best car wash options, selling membership plans and wash packages to suit their needs.
• Ensure a smooth experience by safely guiding customer vehicles into the wash tunnel, maintaining a friendly and professional approach.
• Take pride in keeping the entire facility spotless!
• Maintain the car wash, tunnel, back room, and vacuum lot, ensuring every area is clean, organized, and guest ready.
• Learn and execute opening and closing procedures.
• Perform wash quality checks and basic equipment troubleshooting.
• Notify management of deposit pickups or cash deliveries.

Skills

Customer service

Teamwork

Problem solving

Stamina for lifting

Flexible schedule

Job description

WhiteWater Express in Shelby Township, MI is seeking a Car Wash Attendant to deliver outstanding customer service, operate throughput, and keep the site clean. You will interact with customers, explain options, and help sell memberships and wash packages.

This role emphasizes teamwork, reliability, and a positive attitude, with opportunities for growth in a fast-growing company. Outdoor, varied weather, early evenings and weekends may be required.