Car Wash Assistant Manager

Mr.-Clean-Car-Wash; Florida; Sur place; USD 40 000 - 55 000; Plein temps

Résumé du poste

Mr.-Clean-Car-Wash is seeking a Car Wash Assistant Manager – Express to back up the General Manager in daily operations, driving exceptional guest experiences and adherence to brand standards. You will train staff, oversee safety, and help manage labor, inventory, and site presentation.

This role emphasizes outdoors work, weather resilience, and a pathway to leadership with bonus opportunities tied to KPIs and loyalty growth.

Qualifications

• Strong customer service to ensure guest satisfaction.
• Experience in supervising teams and coaching staff.
• Track record in training on company processes and safety.
• Experience supporting sales and loyalty program growth.
• Ability to manage labor, supplies, and site presentation.

Responsabilités

• Provide excellent customer service to ensure guest satisfaction.
• Assist the GM in managing site operations, production, labor, and profitability.
• Train, coach, and certify team members on processes and safety.
• Open and close the site, handle security and cash tasks.
• Maintain cleanliness and safety of tunnel, lot, lobby and restrooms.
• Address equipment issues and coordinate maintenance.
• Support sales, memberships, and loyalty programs to grow business.

Connaissances

Customer service

Leadership

Staff training

Sales & loyalty

Labor management

Outdoor work

Formation

High school diploma or equivalent

College education is a plus

Description du poste

Job Purpose:As a Car Wash Assistant Manager – Express at Mr. Clean Car Wash, you will support the General Manager in daily operations to ensure smooth, efficient, and customer-focused site performance. You’ll help lead the team by example, ensuring brand standards are upheld, operations run safely and efficiently, and all guests receive outstanding service. This role is a key stepping stone to a future leadership position and includes bonus opportunities based on key performance indicators.Key Responsibilities:Provide excellent customer service to ensure guest satisfaction.Assist the General Manager in managing site operations, production, labor, and profitability.Train, coach, and certify team members on company processes, safety, and procedures.Open and close the site, ensuring all security, cash handling (if applicable), and operational tasks are completed.Complete daily, weekly, and monthly maintenance and administrative duties.Ensure the site remains clean, safe, and well-maintained (including tunnel, lot, lobby, restrooms).Respond quickly to and resolve any equipment or mechanical issues.Maintain an adequate inventory of chemicals and supplies; place orders as needed.Drive sales, memberships, and loyalty programs to grow business.Ensure proper staffing levels based on business needs and support team coverage in congested areas.Uphold brand standards in cleanliness, equipment function, and associate appearance.Perform other duties as assigned by the General Manager.Required Experience:Customer service experienceOperational experience, including equipment oversight and maintenanceExperience in training staff on processes and quality standardsExperience supporting sales and loyalty program growthExperience managing labor, supply use, and site presentationPreferred Experience:2+ years of experience in a car wash environment and/or 1+ year of experience in a supervisory or assistant manager roleExperience in retail or hospitalityRequired Skills and Abilities:Ability to work outdoors in all weather conditions and seasonsAbility to be on your feet for extended periods or the entire work shiftPhysically able to bend, stoop, squat, kneel, reach, and step to perform job dutiesAbility to carry up to 50 pounds for short distancesAbility to maneuver around vehiclesPreferred Education:High school diploma or equivalentA college education is a plusMinimum Qualifications:Flexible availability, including nights, weekends, and holidaysMust pass a pre-employment background check and drug screening