Car ValetService Porter

Toyota of Santa Cruz; Santa Cruz (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Car Valet/Service Porter, where you'll be the friendly face greeting customers and ensuring a smooth service experience. This role involves assisting with vehicle parking, maintaining a clean service area, and providing excellent customer service. If you have a passion for helping others and possess strong driving skills, this position is perfect for you. Enjoy a dynamic work environment where teamwork and professionalism are key. Embrace the opportunity to grow your career in a supportive and drug-free workplace that values diversity and equal opportunity.

Qualifications

• 2+ years of customer service experience required.
• Ability to drive both manual and automatic vehicles.

Responsibilities

• Greet customers and assist with service traffic flow.
• Maintain a clean service area and safely park vehicles.
• Follow safety policies and report accidents immediately.

Skills

Customer Service

Safe Driving

Teamwork

Manual and Automatic Transmission Driving

Physical Stamina

Education

High School Diploma or Equivalent

Job description

We are looking for Car Valet/Service Porters to join our winning team!

Duties, Skills, and Abilities:

1. Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
2. Controls service traffic flow, parking, and assists with loaner vehicles as needed. Parks vehicles after they have been written up.
3. Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
4. Retrieves customer vehicles for pick-up and thanks customers for their business.
5. Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all the vehicles taken in for service.
6. Maintains a clean and safe service drive area, free of trash, water, leaves, and dirt.
7. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
8. Makes key tags for vehicles.
9. Maintains a professional appearance.
10. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
11. Ability to work well in a team environment.
12. Ability to drive both manual and automatic transmissions.
13. Ability to work in various temperature environments (outside in various weather conditions, and in the store).
14. Ability to stand during the entire shift, excluding meal and rest periods.
15. Ability to move and lift 55 pounds.
16. Ability, on a consistent basis, to bend/twist at the waist and knees.
17. Safely maneuvers vehicles in tight and small spaces.
18. Performs other duties as assigned.

Notice to all Applicants: We are a drug-free workplace. We perform pre-employment drug testing.

2+ years’ experience in customer service required.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.