Car Sales Representative

Darcars; Frederick (MD); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

401k

Employee discounts on vehicle buys

Community service initiatives

Internal career advancement

Job summary

DARCARS of Frederick is seeking a Car Sales Representative to join our team. You will sell new and used vehicles, deliver excellent customer service, and help meet sales objectives. Engage with customers in person and virtually, collaborating with Sales Consultants, Sales Managers, Finance Managers, and the General Manager.

This is a non-supervisory, commission-based role. The role requires strong communication, a customer-service mindset, and comfort with video tools to assist customers.

Qualifications

• Strong communication with customers and colleagues
• Bilingual English/Spanish preferred; additional languages a plus (Chinese)
• Committed to customer service
• Comfortable using video tools like Facetime to assist customers
• Must be able to speak, read and comprehend instructions and policy documents, and converse with customers
• Previous sales experience preferred but not required
• Must be able to stand, walk, and perform job functions; flexible evenings/weekends

Responsibilities

• Conducts business in a professional and ethical manner
• Greets customers and listens to their needs
• Describes vehicle features in person or virtually
• Follows test drive procedures and documents properly
• Suggests optional equipment and warranties for purchase
• Quotes sales price accurately
• Works with finance to obtain financing as needed
• Completes all necessary paperwork
• Arranges delivery and registration of the vehicle
• Addresses customer concerns and ensures satisfaction
• Maintains knowledge of brands, products, pricing and options
• Performs effective vehicle demonstrations on a planned route
• Develops and maintains prospect and customer follow-up system
• Participates in brand and DARCARS training
• Uses online digital retailing tools
• May use video tools to assist customers virtually
• Develops personal income goals with GM and a strategy to meet them
• Complies with DARCARS policies and procedures
• Other duties as assigned

Skills

Multilingual

Customer service

Communication

Video tools

Education

High school diploma or GED

Job description

DARCARS of Frederickis now hiring Car Sales Representativesto join our team!
**Bilingual(English/Spanish) Candidates Preferred**

As a Car Sales Representative, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives. You will engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager. This is a non-supervisory, commission-based role.

Qualifications:

• Strong communication skills with both customers and DARCARS employees
• Ability to speak multiple languages (Spanish and Chinese) is a plus!
• Demonstrated commitment to customer service
• Comfortable using video tools, Facetime, etc., to assist customers
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Previous sales experience preferred butnot required
• Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
• Be able to work in a fast-paced environment
• Be a team player
• Must be able to work a flexible schedule, evenings and weekends
• Must have a valid driver’s license and acceptable safe driving record
• High school diplomaor equivalent (GED)
• Must be at least eighteen years of age
• Must be able to pass pre-employment screen (background)

Benefits

• Comprehensive Benefits Plan including 401k
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

In this role, you will:

• Conducts business in a professional and ethical manner
• Follows DARCARS approach to selling (including but not limited to):
  • Greets customers with a welcoming attitude and listens to their needs
  • Describes operations and features of vehicles matching customer’s needs via in-person or virtually
  • Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
  • Suggests optional equipment, features, warranties, for customer to purchase
  • Correctly computes and quotes sales price
  • Works with finance team to obtain financing, as needed
  • Completes all necessary paperwork
  • Arranges for delivery and registration of the vehicle
  • Addresses all customer concerns and ensures customer is satisfied
• Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
• Must be able to make an effective demonstration ride on a planned route
• Develop and maintain future prospect and customer follow-up system
• Participates in all required brand and DARCARS training
• Utilizes and familiar with online digital retailing selling tools
• May be required to use video tools to assist customers virtually with car buying process
• In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals
• Complies with DARCARS policies and procedures
• Other duties as assigned

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.