Car Porter - Customer-Focused Vehicle Concierge

Fox Maple Hill; Oshtemo Charter Township (MI); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Paid vacation

PTO

Holidays

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Flex Spending

Group Life Insurance

Short-Term and Long-Term Disability

Supplemental Life Insurance

Accident Insurance

Employee Assistance Programs

Employee Discounts

Wellbeing Program

Growth Opportunities

Job summary

Fox Maple Hill in Kalamazoo, MI is seeking a full-time Porter to support our service operations. You will greet customers, move vehicles, and help maintain a clean, welcoming service drive.

This role emphasizes safety, teamwork, and reliable customer service as part of Fox Motors' commitment to an excellent guest experience.

Qualifications

• High school diploma or equivalent
• Valid and insurable driver's license
• Must be 18+ and authorized to work in the United States
• Must pass a pre-employment drug screening

Responsibilities

• Greet service customers with a friendly, upbeat attitude as they arrive
• Answer customer questions by directing them to the right person or location
• Move vehicles from the service drive to the bullpen quickly and safely
• Move vehicles in and out of technician bays
• Run vehicles through the car wash
• Assist with exterior detailing and lot maintenance
• Hang customer keys in the designated location and assist with loaner vehicle check-ins
• Keep the service drive clean and clear - dirt, water, snow, etc.
• Maintain the customer lounge - clean, stocked, and welcoming
• Occasionally shuttle customers to their desired destination

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Fox Motors has a part-time Porter position opening in Kalamazoo, MI at Fox Maple Hill. You would contribute to our overall vision, "Working together moving people throughout life," by maintaining our highest standards for vehicle presentation and customer service.

Certification & License Requirements

• High school diploma or equivalent
• Valid and insurable driver's license
• Must be 18+ and authorized to work in the United States
• Must pass a pre-employment drug screening

Essential Responsibilities

• Greet service customers with a friendly, upbeat attitude as they arrive
• Answer customer questions by directing them to the right person or location
• Move vehicles from the service drive to the bullpen quickly and safely
• Move vehicles in and out of technician bays
• Run vehicles through the car wash
• Assist with exterior detailing and lot maintenance
• Hang customer keys in the designated location and assist with loaner vehicle check-ins
• Keep the service drive clean and clear - dirt, water, snow, etc.
• Maintain the customer lounge - clean, stocked, and welcoming
• Occasionally shuttle customers to their desired destination

As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!