Capture Manager

Sedgwick Claims Management Services Ltd; Illinois; On-site; USD 120,000 - 170,000; Full time

Job summary

Sedgwick Claims Management Services Ltd in Illinois seeks a Capture Manager to drive strategy across the sales cycle. You will gather market intelligence, develop capture plans, craft proposals, and deliver client presentations while supporting contracting and go-live activities.

You will lead cross-functional teams, maintain CRM dashboards, analyze ROI, and expand market presence in casualty and emerging lines.

Qualifications

• Bachelor’s degree in marketing, business administration, or a related field preferred.
• Eight+ years of relationship building, capture/proposal management, and strategic planning in claims management or risk management.

Responsibilities

• Contributes to pipeline forecasting, lead capture, and competitive analysis using CRM, GovWin, LinkedIn, and AI-assisted research.
• Develops capture strategies, proposals, and client presentations; supports contracting and program go-live.
• Writes presentations and post-proposal materials for client opportunities; tracks ROI and win rates for continuous improvement.
• Provides training and guidance to proposal and business development teams.

Skills

Relationship building

Capture/proposal management

Strategic planning

Negotiation

Stakeholder engagement

Microsoft Dynamics CRM

LinkedIn

AI-assisted research tools

Microsoft Office

Education

Bachelor's degree in marketing, business administration, or related field

Tools

Microsoft Dynamics CRM

LinkedIn

AI-assisted research tools

Microsoft Office

Job description

Capture Manager**PRIMARY PURPOSE****:**The Capture Manager serves as a key member of the Strategy, Business Development, and Partnership team with responsibility across the full sales cycle. The manager gathers and analyzes business intelligence, develops pipeline forecasts, and leverages CRM/research tools to inform business decisions and growth. The Capture Manager leads the development and execution of capture strategies, proposals, and client presentations while supporting contracting, implementation, and program go-live. Operating as an individual contributor with influence, the Capture Manager guides cross-functional teams, strengthens organizational capacity, and contributes to the knowledge base and training opportunities for business development. The Capture Manager is responsible for expanding market presence, strengthening brand reputation, and positioning the organization’s long-term success in business development for casualty and emerging business lines.**ESSENTIAL FUNCTIONS and RESPONSIBILITIES*** Contributes to pipeline forecasting, lead capture, and competitive analysis tools and dashboards using Microsoft CRM, GovWin, LinkedIn, and AI-assisted research tools to support business goals.* Conducts market research and analysis on clients, stakeholders, partners, and competitors to inform Business Development Plans.* Supports business cases for targeted opportunities by developing value propositions, risk/benefit analyses, revenue projections, and alignment with organizational growth goals* Engages across all stages of the sales cycle, including forecasting, lead capture, proposal development, client presentations, contracting, implementation, and program go-live and developing strategies for proposal deliverables, including, partner strategies, staffing plans, pricing approaches, and technical summaries, in partnership with the growth leader.* Develops and writes presentations and related post-proposal materials for client sales opportunities.* Tracks and reports on metrics and ROI for capture strategies, lead conversion rates, and proposal success rates to inform continuous improvement and business development decision-making.* Provides training, coaching, and technical guidance to proposal and business development teams under the direction of the growth leader.* Initial focus on casualty business development with the potential to expand into additional lines including absence management, property, and specialty lines, as organizational priorities evolve.* Provides insights into weekly updates and periodic briefings for decision-makers and key business contributors.* Creates compelling client-facing content, including white papers and persuasive marketing materials outside of the sales cycle that clearly communicate organizational value and differentiators.* Maintains networks of local partners (e.g., brokers, MBE/WBE firms) relevant to the business.* Serves as a strategic thinker for the brand and organizational positioning and supports stakeholder engagement strategies.* Serves as an individual contributor with influence, providing direction across teams without direct supervisory responsibility.* Attends industry events in representation of the business development team and supports strategy related industry event as needed.**ADDITIONAL FUNCTIONS and RESPONSIBILITIES*** Performs other duties as assigned.**QUALIFICATIONS****Education & Licensing**Bachelor’s degree in marketing, business administration, or a related field from an accredited college or university preferred.**Experience**At least eight (8) years of relationship building, capture/proposal management, and strategic planning in the claims management or risk management area or equivalent combination of education and experience required.**Skills & Knowledge*** Excellent oral communication skills, including presentation skills* Strong writing skills with the ability to craft clear, persuasive, and tailored business development content* PC literate, including Microsoft Office products, LinkedIn, and AI-assisted research tools* Demonstrated competency leveraging CRM platforms like Microsoft Dynamics CRM for pipeline management and reporting* Ability to work independently, demonstrating initiative and self-motivation* Analytical and interpretive skills* Strong organizational skills* Excellent interpersonal skills to include empathy and active listening* Ability to create and complete comprehensive, accurate and constructive written reports* Ability to work in a team environment, actively giving and receiving constructive feedback* Ability to meet or exceed Performance Competencies* Strong negotiation, influencing, and stakeholder engagement skills**WORK ENVIRONMENT**When applicable and appropriate, consideration will be given to reasonable accommodations.**Mental****:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines**Physical****:** Computer keyboarding, travel as required**Auditory/Visual****:** Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time