Captain - Statue Cruises

American Queen Voyages; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An exciting opportunity awaits as a Captain for a renowned cruise operation. This role involves navigating beautiful waterways, ensuring the safety and enjoyment of passengers, and leading a dedicated crew. Ideal candidates will possess a U.S. Coast Guard Masters License and have a passion for customer service. Join a company that values respect, teamwork, and environmental stewardship while providing unforgettable experiences on the water. If you thrive in dynamic environments and are ready to make a significant impact, this is the perfect chance to embark on a rewarding career journey.

Qualifications

• Must possess U.S. Coast Guard Inland Masters License and FCC Marine Radio Telephony.
• Two years of boat handling experience preferred.

Responsibilities

• Operate the vessel ensuring safety and security of crew and passengers.
• Conduct safety meetings and maintain vessel operations logs.

Skills

Navigational Command

Customer Service

Crew Management

Safety Compliance

Education

U.S. Coast Guard Inland Masters License

FCC Marine Radio Telephony

Transportation Workers Identification Credential (TWIC)

Job description

Salary - $36 - $51.63/HR

City Experiences is seeking a Captain for our Statue Cruises operation in Jersey City, New Jersey.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The Captain operates United States Coast Guard Inspected Small Passenger Vessels under contract for the National Park Service between the New York and New Jersey Waterfront, Liberty Island, Ellis Island, and on adjacent routes in a manner that ensures the Safety and Security of the Crew, Enjoyment of the Passengers, and Respect for the Environment.

Essential Duties & Responsibilities:

1. As the Master in Navigational Command, operates the vessel with due regard for proper Standards of Watch Standing and Wheelhouse Resources Management in accordance with the practice of good seamanship.
2. Assign each crew member work appropriate for his classification.
3. Conduct Safety Meetings in conformance with Statue Cruises policy, to ensure a routinely efficient and safe operation of the vessel at all times and the proper use of equipment during any possible onboard emergency.
4. Counsel and Discipline crew members regarding performance issues.
5. Directly supervises the First Officer, Deckhands, and other Crewmembers in all areas of Marine Transportation Safety, Security, and Training.
6. Discipline crew members who fail to adhere to Company policy or USCG regulations.
7. Maintains Vessel Operations and Maintenance Logs, Personnel Reports, and all other Ship’s Business records.
8. Routinely conducts Watch Quarter Station Bill Emergency Drills in accordance with US Coast Guard regulations, and routinely inspects all areas of the vessel for unsafe conditions, performs accident investigations, and makes safety announcements to ensure the safety and comfort of the crew and passengers.
9. Shall observe and evaluate the crew under their command.
10. Wears Statue Cruises Uniform at all times while in the presence of guests.
11. Follows all U.S. Coast Guard regulations and has a working knowledge of the Navigational Rules of the Road.
12. Follows all National Park Service directives, and Liberty and Ellis Island policies, to ensure all passengers, guests, and visitors to the Area have an Interpretive Experience.
13. Implements the Vessel Safety and Security Plans to ensure compliance with US Coast Guard Office of Homeland Security Rules and Regulations.
14. Supervises others in Customer Service and Environmental Practices that Respect the Planet, both by instruction and in practice by setting a good example as a team leader for others to follow, to the fulfillment of Statue Cruises policies and to the enjoyment of visitors to the Statue of Liberty and Ellis Island.
15. Conducts employee job performance reviews.
16. Complies with and enforces established Company policies and procedures.

Requirements & Qualifications:

1. U.S. Coast Guard Inland Masters (100 ton or more passengers) or equivalent.
2. FCC Marine Radio Telephony.
3. Transportation Workers Identification Credential (TWIC) Card.
4. Possess and maintain a current New York or New Jersey Driver’s license and satisfactory driving record.
5. Two (2) years of boat handling experience preferred but not required.
6. Customer service experience is helpful.
7. We are a quality hospitality organization that serves the public year-round. Working weekends and holidays may be required.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, City Experiences participates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)