Captain - Liberty Landing Ferry

Hornblower Group; Jersey City (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

Hornblower Group operates a fleet of small passenger vessels in the New York and New Jersey waters, seeking a Master in Navigational Command with USCG Inland Masters credentials. The role emphasizes safe navigation, crew leadership, and guest service on waterfront routes.

Responsibilities include supervising deckhands, maintaining logs, leading safety drills, and ensuring compliance with all Coast Guard regulations while delivering a high-quality passenger experience.

Qualifications

• U.S. Coast Guard Inland Masters (50 ton / six+ passengers) or equivalent.
• TWIC Card required.
• Current New York or New Jersey driver's license with clean record.
• Two years of boat handling experience preferred.
• Customer service experience is helpful.
• Knowledge of foreign language is helpful.

Responsibilities

• Operate the vessel with standard watch-standing and seamanship procedures.
• Assign crew tasks appropriate to classification.
• Lead safety meetings and ensure safe vessel operation.
• Supervise deckhands in safety, security and training.
• Maintain vessel operation logs and crew records.
• Conduct routine drills per USCG regulations.
• Inspect vessel areas for hazards and investigate incidents.
• Ensure proper uniform and guest service standards.
• Oversee cash handling aboard the vessel.
• Comply with Coast Guard rules and navigational regulations.

Skills

Seamanship

Customer service

Leadership

Tools

FCC Marine Radio Telephony

Job description

Hornblower Groupis a global leader in experienceand transportation.Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels.Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity,provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.

Position Summary

Operates United States Coast Guard Inspected Small Passenger Vessels between the New York and New Jersey Waterfront, on routes in a manner that ensures the Safety and Security of the Crew, Enjoyment of the Passengers, and Respect for the Environment.

Essential Duties & Responsibilities

• As the Master in Navigational Command, operates the vessel with due regard for proper Standards of Watch Standing and Wheelhouse Resources Management in accordance with the practice of good seamanship.
• Assign each crew member work appropriate for his classification.
• Conducts Safety Meetings in conformance with Liberty Landing Ferry policy, to ensure a routinely efficient and safe operation of the vessel at all times and the proper use of equipment during any possible onboard emergency.
• Counsel and Discipline crew members regarding performance issues.
• Directly supervises Deckhands in all areas of Marine Transportation Safety, Security, and Training.
• Discipline crew members who fail to adhere to Company policy or USCG regulations.
• Maintains Vessel Operations and Maintenance Logs, Personnel Reports, and all other Ship’s Business records.
• Routinely conducts Watch Quarter Station Bill Emergency Drills in accordance with US Coast Guard regulations.
• Routinely inspects all areas of the vessel for unsafe conditions, performs accident investigations, and makes safety announcements to ensure the safety and comfort of the crew and passengers.
• Shall observe and evaluate the crew under their command.
• Properly wears Liberty Landing Ferry Uniform at all times while in the presence of guests.
• Oversees the cash handling aboard the vessel.
• Follows all U S Coast Guard regulations and has a working knowledge of the Navigational Rules of the Road.
• Assists guests and answers questions in regards to service & schedules.
• Complies with and enforces established policies and procedures.
• Ensures deck and engine room preventative maintenance.
• Additional job duties as assigned.

Requirements & Qualifications

• U.S. Coast Guard Inland Masters (50 ton /six (6) or more passengers) or equivalent, FCC Marine Radio Telephony,
• Transportation Workers Identification Credential (TWIC) Card.
• Possess and maintain a current New York or New Jersey Driver’s license and satisfactory driving record.
• Two (2) years of boat handling experience preferred but not required.
• Customer service experience is helpful.
• Knowledge of foreign language is helpful.
• The individual can perform abilities that demonstrate their competence in the practice of good seamanship, instills confidence in the crew, and ensures the safety of the passengers.

Hornblower will consider qualified applicants with arrest and conviction records in a manner consistent with fair chance or other applicable laws and regulations.

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.