CAPTAIN, CATERING SR (FULL TIME)

Compass Group, North America; Toledo (OH); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health and Wellness Programs

Retirement Plan

Flexible Spending Accounts (FSAs)

Medical, Dental, and Vision Insurance

Job summary

Compass Group, North America is seeking a full-time Captain, Catering SR for the Catering Department at the University of Toledo. The role involves supervising employees, preparing and serving food, and ensuring a high level of customer satisfaction.

Ideal candidates will have supervisory experience in food service and possess a valid food handler's permit. The position requires night and weekend availability due to catered events. Comprehensive benefits include medical, dental, and various associates' perks.

Qualifications

• Experience in serving and similar supervisory roles preferred.
• Must possess or be able to obtain a valid food handler's permit.

Responsibilities

• Supervises employees in the Catering Department.
• Prepares and serves food at functions under supervision.
• Interacts with customers and resolves complaints.

Skills

Supervisory experience

Customer service orientation

Ability to work in a team

Education

Valid food handler's permit

Valid driver's license

Job description

Overview

Location: UNIVERSITY OF TOLEDO

Position: CAPTAIN, CATERING SR (FULL TIME)

Address: University of Toledo, 2801 Bancroft Street, Toledo, OH 43606

Schedule: Full Time; shifts vary with catered events schedule; night and weekend availability required.

Requirement: Prior experience in serving and similar supervisory roles preferred. Please upload resume with application.

Fixed Pay Rate: $19.00 per hour

Job Summary

Summary: Supervises Catering Department employees. Prepares and serves food at functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Essential Duties and Responsibilities

• Supervises employees in the Catering Department. Assists in the performance appraisal process.
• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements, addresses last-minute changes and resolves problems.
• Assembles and delivers food and supplies to the scheduled catering functions.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Distributes and collects customer comment cards at catered functions.
• Ensures proper presentation, portion control and serving temperatures.
• Maintains sanitation and orderliness of equipment, supplies and utensils within work area.
• Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments.
• Interacts with customers and resolves customer complaints in a friendly and service-oriented manner; relays relevant customer concerns to supervisor.
• Follows principles of sanitation and safety in handling food and equipment.
• Performs other duties as assigned.

Qualifications

• A valid driver\'s license may be required. Must possess or be able to obtain a valid food handler\'s permit and/or alcohol servers permit where required by state law.

The Benefits

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company\u2019s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.