Capital Sales Training Manager

Outset Medical, Inc.; Northern (KY); Hybrid; USD 109,000 - 174,000; Full time

Job summary

Outset Medical, Inc. is seeking a Sales Training Manager who thrives at the intersection of commercial execution, clinical practice, and adult learning.

You will spend significant time in the field observing sales representatives, clinical specialists, managers, and customers to understand how training translates into real‑world performance. Those insights will be used to design, build, deliver, and continuously improve learning experiences that accelerate competency and improve business

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Proven experience delivering sales training focused on solution selling skills, capital sales process, and sales methodology.
• Experience selling into hospitals, health systems, or other complex healthcare environments.
• Clinical, commercial, or healthcare operations experience highly desirable.
• Demonstrated experience developing training content and e‑learning modules from concept through deployment.
• Strong instructional design skills and understanding of adult learning principles.
• Ability to operate independently in a fast‑paced, evolving environment with limited structure and competing priorities.
• Proven ability to influence without authority across sales, clinical, marketing, and leadership teams.
• Experience working directly with field teams to diagnose performance gaps and improve business outcomes.
• Strong facilitation and presentation skills.
• Experience with LMS administration and digital learning platforms preferred.

Responsibilities

• Facilitate onboarding and sales training programs.
• Deliver training at national meetings, regional meetings, virtual sessions, and field‑based programs.
• Coach learners through application of selling skills in real‑world selling and customer environments.
• Support manager‑led development and field coaching initiatives.
• Spend approximately 50% of time in the field partnering with sales representatives, clinical specialists, managers, and customers.
• Observe real‑world application of sales, clinical, and product knowledge to identify performance gaps and development opportunities.
• Translate field observations into actionable training priorities and learning interventions.
• Serve as a trusted partner to commercial leadership by connecting training efforts to business outcomes.
• Gather voice‑of‑customer and voice‑of‑field insights to continuously improve learning experiences.
• Create training materials, job aids, assessments, facilitator guides, and digital learning assets.
• Partner with SMEs to translate complex clinical and technical information into practical content.
• Continuously update and improve training materials based on business needs and field feedback.
• Design and develop instructor‑led, virtual, and e‑learning experiences.
• Support the build learning pathways for onboarding, role development, product launches, and commercial capability growth.

Skills

Sales training delivery

Field observation

Facilitation

Influence without authority

Presentation skills

Education

Bachelor’s degree or equivalent experience

Tools

LMS administration

E-learning platforms

Content authoring tools

Job description

Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day.

At Outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo® Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care. We’re giving providers time back to focus on patient care. And we’re giving patients the power to take control of their life and get back to enjoying the things they love.

Position Overview

This is not a traditional training role.

Outset Medical is seeking a Sales Training Manager who thrives at the intersection of commercial execution, clinical practice, and adult learning. Reporting to the Senior Manager, Sales Effectiveness, this individual will play a critical role in building and scaling the capabilities of our commercial organization during a period of significant growth and evolution.

Success in this role requires far more than delivering training programs. The Sales Training Manager will spend significant time in the field observing sales representatives, clinical specialists, managers, and customers to understand how training translates into real‑world performance. Those insights will be used to design, build, deliver, and continuously improve learning experiences that accelerate competency and improve business outcomes.

This role is ideal for someone who excels at facilitating training sessions and enjoys rolling up their sleeves, partnering closely with the field, building content from the ground up, and creating practical learning solutions that help people perform at a higher level. The successful candidate will be equally comfortable developing an e‑learning module, analyzing performance gaps, and spending time in hospitals alongside customers and field teams.

This is a highly visible role with broad impact across the commercial organization and offers the opportunity to shape how Outset develops and enables talent for years to come.

Essential Job Functions and Responsibilities

Commercial Training Delivery

• Facilitate onboarding and sales training programs.
• Deliver training at national meetings, regional meetings, virtual sessions, and field‑based programs.
• Coach learners through application of selling skills in real‑world selling and customer environments.
• Support manager‑led development and field coaching initiatives.

Field Performance & Learning Needs Assessment

• Spend approximately 50% of time in the field partnering with sales representatives, clinical specialists, managers, and customers.
• Observe real‑world application of sales, clinical, and product knowledge to identify performance gaps and development opportunities.
• Translate field observations into actionable training priorities and learning interventions.
• Serve as a trusted partner to commercial leadership by connecting training efforts to business outcomes.
• Gather voice‑of‑customer and voice‑of‑field insights to continuously improve learning experiences.

Learning Design & Content Development

• Create training materials, job aids, assessments, facilitator guides, and digital learning assets.
• Partner with SMEs to translate complex clinical and technical information into practical, learner‑friendly content.
• Continuously update and improve training materials based on business needs and field feedback.
• Design and develop instructor‑led, virtual, and e‑learning experiences.
• Support the build learning pathways for onboarding, role development, product launches, and commercial capability growth.

Learning Strategy & Measurement

• Measure training effectiveness using business, behavioral, and learning metrics.
• Monitor speed‑to‑competency, adoption, certification, and performance indicators.
• Recommend improvements based on data, field observations, and learner feedback.
• Support continuous evolution of the commercial enablement strategy.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Proven experience delivering sales training focused on solution selling skills, capital sales process, and sales methodology.
• Experience selling into hospitals, health systems, or other complex healthcare environments.
• Clinical, commercial, or healthcare operations experience highly desirable.
• Demonstrated experience developing training content and e‑learning modules from concept through deployment.
• Strong instructional design skills and understanding of adult learning principles.
• Ability to operate independently in a fast‑paced, evolving environment with limited structure and competing priorities.
• Proven ability to influence without authority across sales, clinical, marketing, and leadership teams.
• Experience working directly with field teams to diagnose performance gaps and improve business outcomes.
• Strong facilitation and presentation skills.
• Experience with LMS administration and digital learning platforms preferred.

Success in this role will be measured not by the volume of training delivered, but by the extent to which learning translates into improved field performance, faster competency development, and stronger commercial outcomes.

Salary range for Bay Area

SF Bay Area Salary Range

$128,350 - $173,650 USD

National Salary Range

$109,098 - $147,603 USD

Company Culture

At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal. At Outset, we believe that curiosity, ingenuity and conviction in the power of technology will transform the lives of dialysis patients and providers.

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we’ve designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career.

An opportunity at Outset Medical won’t just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams.

Outset Medical is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.