Capacity Procurement Representative II

J.B. Hunt Transport Services, Inc.; Lowell (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term disability

Long-term disability

Paid time off

Maternity leave

Parental leave

Paid holidays

Job summary

J.B. Hunt Transport, Inc. in Lowell, AR is seeking a Capacity Procurement Representative II to strategically negotiate carrier rates and optimize margins. You will market Carrier360 to carriers, build a reliable carrier base, and ensure timely freight coverage with excellent service.

You will mentor junior teammates, handle multi-shift workloads, and collaborate with internal stakeholders to improve performance, safety, and customer satisfaction.

Qualifications

• High School Diploma/GED with 1–2 years in transportation/logistics, business admin, account management, or equivalent military experience.
• Demonstrated skills through education, certifications, military, or other experiences
• Proven ability to communicate professionally internally and externally
• Ability to manage multiple priorities and adapt to changing work requirements
• Experience in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Experience holding teammates accountable and conducting difficult conversations

Responsibilities

• Create strategies to negotiate with carriers for the optimal purchase rate to meet and exceed revenue and profit margin goals; service freight projects that may be complex or high visibility
• Act as liaison between internal stakeholders and carriers
• Manage all freight in transit by obtaining updates from carriers to monitor movement and ensure on-time pickup/delivery
• Utilize Carrier360 to tender loads and maintain accurate shipment records
• Proactively communicate service failures to internal teams to minimize cost and inefficiencies
• Partner with internal teams to promote best-in-class service and safety
• Leverage Carrier360 with carrier base to increase efficiency and automation
• Verify authenticity of carriers and tracking prior to pickup
• Stay current on market trends to optimize negotiation tactics and share findings
• Understand customer expectations to provide value with transportation solutions
• Strategically manage carrier base to maximize retention and implement routing guides
• Train, mentor, and onboard junior teammates

Skills

Professional communication

Relationship building

Customer service

Attention to detail

Decision making

Microsoft Office

Multitasking

Adaptability

Accountability

Stress management

Education

Bachelor's degree in Business Administration/Management

GED/High School Diploma

Tools

Microsoft Office

Job description

Job Summary

Under general supervision, the Capacity Procurement Representative II is responsible for the strategic negotiation of rates to meet load expectations while ensuring optimal margins. The incumbent will market the J.B. Hunt Carrier360 platform to carriers in order to increase efficiency and freight movement visibility. The incumbent is responsible for establishing and maintaining a carrier base, ensuring freight is covered in a timely manner, and delivering best in class service execution. This position serves as a peer leader and provides assistance onboarding new team members.

Job Description

Key Responsibilities

• Create strategies to negotiate with carriers for the optimal purchase rate to meet and exceed revenue and profit margin goals; service freight projects that may be complex in nature and/or have high visibility
• Act as liaison between internal business stakeholders and carriers
• Manage all freight in transit by obtaining updates from carriers to accurately monitor movement and ensure on time pickup and delivery
• Utilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer details
• Proactively communicate service failures to internal support teams to minimize cost and operational inefficiencies
• Partner with internal teams to promote best in class service and ensure safety
• Leverage the Carrier360 platform with carrier base to increase efficiency and automation
• Verify authenticity of carriers and tracking prior to scheduled pickup
• Remain current on supply chain information to gain understanding of market trends and optimize negotiation tactics; present findings to team members
• Understand and anticipate customer service expectations to provide value with transportation solutions and updates in an urgent manner
• Strategically manage carrier base to maximize retention and implement routing guides
• Train, mentor, and onboard junior team members

Qualifications

High School Diploma/GED WITH 1-2 years experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed

AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences

• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships
• Experience in fostering strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement
• Ability to process information with high levels of accuracy
• Accurately analyze situations and reach productive decisions based on informed judgment
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple competing priorities
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Experience in holding people accountable and conducting difficult conversations
• Ability to perform in a stressful and high-pressure work environment

Preferred Qualifications

Bachelors in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 2-3 years experience in transportation/logistics, business administration, account management, and/or equivalent military experience

This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education

Bachelors: Business Administration/Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)

Work Experience

Business Administration

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.