Capacity Procurement Representative

J.B. Hunt Transport Services, Inc.; Pittsburgh (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Job summary

J.B. Hunt Transport Services, Inc. in Pittsburgh seeks a Capacity Procurement Representative to negotiate carrier rates, ensure on-time pickups and deliveries, and maximize margins across freight movements.

You will market Carrier360 to carriers, build a carrier base, and coordinate with internal teams to deliver best-in-class service while adapting to market trends and capacity changes. The role requires strong communication, multitasking, and the ability to work across shifts, including nights

Qualifications

• High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships
• Experience in fostering strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement

Responsibilities

• Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals
• Act as liaison between internal business stakeholders and carriers
• Manage all freight in transit by obtaining updates from carriers to accurately monitor movement and ensure on time pickup and delivery
• Utilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer details
• Proactively communicate service failures to internal support teams to minimize cost and operational inefficiencies
• Partner with internal teams to promote best in class service and ensure safety
• Leverage the Carrier360 platform with carrier base to increase efficiency and automation
• Verify authenticity of carriers and tracking prior to scheduled pickup
• Remain current on supply chain information to gain understanding of market trends and optimize negotiation tactics
• Understand customer service expectations to provide value with transportation solutions and updates in an urgent manner

Skills

Communication

Relationship management

Customer relationships

Attention to detail

Analytical thinking

MS Office

Prioritization

Adaptability

Accountability

Stress management

Education

High School Diploma/GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

Under routine supervision, the Capacity Procurement Representative is responsible the for negotiation of rates to meet load expectations while ensuring optimal margins. The incumbent will market the J.B. Hunt Carrier360 platform to carriers in order to increase efficiency and freight movement visibility. The incumbent is responsible for establishing a carrier base, ensuring freight is covered in a timely manner, and delivering best in class service execution.

Key Responsibilities:

• Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals
• Act as liaison between internal business stakeholders and carriers
• Manage all freight in transit by obtaining updates from carriers to accurately monitor movement and ensure on time pickup and delivery
• Utilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer details
• Proactively communicate service failures to internal support teams to minimize cost and operational inefficiencies
• Partner with internal teams to promote best in class service and ensure safety
• Leverage the Carrier360 platform with carrier base to increase efficiency and automation
• Verify authenticity of carriers and tracking prior to scheduled pickup
• Remain current on supply chain information to gain understanding of market trends and optimize negotiation tactics
• Understand customer service expectations to provide value with transportation solutions and updates in an urgent manner

Minimum Qualifications:

High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed

AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:

• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships
• Experience in fostering strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement
• Ability to process information with high levels of accuracy
• Accurately analyze situations and reach productive decisions based on informed judgment
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple competing priorities
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Experience in holding people accountable and conducting difficult conversations
• Ability to perform in a stressful and high-pressure work environment

Minimum Qualifications:

High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed

AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:

• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships
• Experience in fostering strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement
• Ability to process information with high levels of accuracy
• Accurately analyze situations and reach productive decisions based on informed judgment
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple competing priorities
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Experience in holding people accountable and conducting difficult conversations
• Ability to perform in a stressful and high-pressure work environment

Preferred Qualifications:

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience