Capacity Management Coordinator RN/RRT/Medic/LPN - Part Time - Night Shift

CoxHealth; Springfield (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Employer-matched retirement

Job summary

CoxHealth is seeking a Night Shift Capacity Management Coordinator to optimize patient flow and bed placement across its health system. You will serve as the central point for transfers and work with nursing leadership, case management, and support departments to keep admissions and discharges moving smoothly.

Ideal candidates bring nursing or respiratory therapy credentials, strong communication, and proficiency with EMR systems and Excel.

Qualifications

• RN license active in Missouri; graduate of an accredited nursing program.
• RRT credential with Missouri license; BLS within 90 days.
• LPN license active in Missouri.
• Experience in Emergency Services, Case Management, Pre-Hospital, Flight Nursing, or Transfer Center preferred.
• Proficient with Excel and EMR usage.

Responsibilities

• Coordinate patient transfers and access across the health system.
• Match patients to facilities based on clinical needs and bed capacity.
• Coordinate admissions, ED transfers, inpatient transfers, and other movements.
• Facilitate communication among referring providers, accepting physicians, nursing leadership, and operations.
• Monitor bed availability, census, and capacity targets; assign beds by clinical need.
• Support overnight operations and escalation of capacity concerns as needed.
• Maintain documentation of transfers and patient flow activity.

Skills

Interpersonal communication

Multitasking

Problem-solving

Critical thinking

Excel

EMR proficiency

Team collaboration

Customer service

Education

RN license (Missouri)

RRT credential

LPN license

Tools

Excel

Electronic Medical Records (EMR)

Microsoft Office

Job description

Facility:CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807Department:1823 Capacity Management and AccessScheduled Weekly Hours:24Hours:6:30 PM - 7:00 AMWork Shift:Night Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.Acknowledged by Forbes as one of the Best Employers for New Grads.Healthcare Innovation's Top Companies to Work for in Healthcare (2025).BenefitsMedical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealthWhat Makes This Role Unique:The Night Shift Capacity Coordinator is a central resource for patient flow and capacity management after hours. This role connects patients, providers, facilities, and resources to ensure patients are placed in the right care setting, safely and efficiently.Success requires clinical judgment, critical thinking, communication, and strong collaboration to support patient access, throughput, and effective use of hospital resources.Essential Responsibilities:Coordinate Patient Transfers & AccessServe as the primary contact for inbound and outbound patient transfers across the health system.Review clinical information and match patients with facilities based on clinical needs, bed capacity, and available services.Coordinate direct admissions, ED transfers, inpatient transfers, procedure-related returns, and other patient movement.Facilitate communication between referring providers, accepting physicians, nursing leadership, and operational teams.Ensure timely transfer decisions while balancing patient needs, clinical priorities, and available capacity.Build strong relationships with referring facilities, physicians, and hospital staff.Manage Capacity & Bed PlacementDrive patient throughput by coordinating bed placement for admissions, discharges, and transfers.Monitor bed availability, staffing, census, and patient placement needs.Collaborate with the Capacity Management Nurse to set capacity targets based on staffing, anticipated ED boarders, and projected bed needs.Assign beds based on clinical needs, isolation requirements, specialty services, and unit capabilities.Identify and address barriers to patient placement and discharge.Support Overnight OperationsServe as a centralized resource for patient flow and bed management during nights, weekends, holidays, and other off-shift hours.Collaborate with nursing, case management, support departments, hospital supervisors, staffing, EDs, and inpatient units.Assist with complex placement situations while maintaining patient safety and regulatory compliance.Escalate capacity concerns and recommend solutions as needed.Communication & CollaborationMaintain strong relationships with teams across multiple campuses and facilities.Communicate effectively with providers, nurses, leaders, and external healthcare partners.Maintain accurate documentation of transfers, placement decisions, and patient flow activity.Provide guidance on patient movement, transfer workflows, and bed management.Continuous ImprovementIdentify opportunities to improve patient flow, throughput, and resource utilization.Identify, trend, and report barriers to patient throughput.Support improvements to transfer center, bed management, and capacity processes.Participate in workflow and performance improvement initiatives.Job Description:The Capacity Management Coordinator is responsible for patient flow within the hospital and to and from outside sources. This position is responsible for driving patient throughput by facilitating bed placement for patients designated for admission, discharge, and transfer. Mitigates barriers to discharge by working with nursing staff, case management, and support departments. The position will set capacity targets based on staffing, anticipated boarders, and projected bed needs. The Coordinator collects clinical information relative to a transfer request and facilitates the transfer by matching the patient’s clinical needs to the facility with bed capacity and service capability. The position works in collaboration with multiple departments within each hospital to foster relationships with referring facilities, physicians, and hospital staff. The position works closely with each facility to identify, trend, and report barriers to patient throughput.RN Requirements:Education• Required: Graduate of an accredited school of nursing• Preferred: Bachelor’s Degree in NursingExperience• Preferred: Five years of clinical experience and at least one year of experience in Emergency Services, Case Management, Pre-Hospital, Flight Nursing, or a Transfer Center.Skills• Excellent interpersonal communication and multitasking• Excellent problem-solving abilities and critical thinking• Proficient computer skills with Microsoft Office, especially Excel• Ability to efficiently use the electronic medical record• Ability to work with multiple people while meeting numerous requests and deadlines.• Goal oriented with initiative and potentials for self-development. Maintains organizational and priority setting skills.• Delegates appropriately to other team members• Excellent customer service skills and ability to work with the public and co-workers• Ability to multi-task in a fast paced environment• Excellent telephone skillsLicensure/Certification/Registration• RN License active in the state of Missouri• BLS must be obtained within 90 daysRRT Requirements:Education:Required: Graduate of an accredited school of Respiratory TherapyPreferred: Bachelor’s Degree in Respiratory TherapyExperience:Preferred : Five years of critical care experience as a Respiratory TherapistSkills:Excellent interpersonal communication and multitaskingExcellent problem-solving abilities and critical thinkingProficient computer skills with Microsoft Office, especially ExcelAbility to efficiently use the electronic medical recordAbility to work with multiple people while meeting numerous requests and deadlines.Goal oriented with initiative and potentials for self-development. Maintains organizational and priority setting skills.Delegates appropriately to other team membersExcellent customer service skills and ability to work with the public and co-workersAbility to multi-task in a fast paced environmentExcellent telephone skillsLicensure/Certification/Registration:o o Required : Respiratory Care Practitioner License active in the state of Missourio Required : BLS must be obtained within 90 dayso Required : Registered Respiratory Therapist (RRT) credential from the National Board of Respiratory Careo Preferred : RRT-ACCS (Adult Critical Care Specialist) credential from the National Board of Respiratory CareMedic Requirements:Education Required: High School Diploma or Equivalent Experience Preferred: Five years of clinical experience and at least one year of experience in Emergency Services, Case Management, Pre-Hospital, Flight Nursing, or a Transfer Center. • Skills Excellent interpersonal communication and multitasking Excellent problem-solving abilities and critical thinking Proficient computer skills with Microsoft Office, especially Excel Ability to efficiently use the electronic medical record Excellent customer service skills Ability to work with multiple people while meeting numerous requests and deadlines. Goal oriented with initiative and potentials for self-development. Maintains organizational and priority setting skills. Delegates appropriately to other team membersLicensure/Certification/Registration Current Missouri licensure as E.M.T.- P BLS must be obtained within 90 daysLPN Requirements:Education: Required: Graduate of an accredited practical nursing program.Experience: Preferred: Five years of clinical experience and at least one year of experience in Emergency Services, Case Management, Pre-Hospital, Flight Nursing, or a Transfer Center.Skills: Excellent interpersonal communication and multitasking Excellent problem-solving abilities and critical thinking Proficient computer skills with Microsoft Office, especially Excel Ability to efficiently use the electronic medical record Excellent customer service skills Ability to work with multiple people while meeting numerous requests and deadlines. Goal oriented with initiative and potentials for self-development. Maintains organizational and priority setting skills. Delegates appropriately to other team members Ability to multi-task in a fast paced environment Excellent telephone skillsLicensure/Certification/Registration: LPN License active in the state of Missouri