Capacity Coordinator II

J.B. Hunt Transport, Inc.; Florida; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Maternity and parental leave

Paid holidays

Job summary

J.B. Hunt Transport, Inc. in Davie, FL is seeking a Capacity Coordinator II to coordinate a mid-sized group of carriers and IC drivers, ensuring safe and timely service through planning, routing, monitoring, and delivery of freight.

The role requires flexibility to cover day, night, and weekend shifts, with responsibilities spanning carrier relationships, performance analysis, reporting, and operational support to optimize profitability and service levels.

Qualifications

• High School Diploma/GED with 2–3 years in transportation/logistics or equivalent.
• Ability to work across multiple shifts including nights/weekends.
• Strong communication and relationship-building skills.

Responsibilities

• Coordinate carriers/IC drivers to ensure safe, on-time freight delivery.
• Build and maintain carrier relationships to minimize turnover.
• Analyze KPIs and present reports to optimize profitability.
• Manage loads, routing, and scheduling amid changing conditions.
• Assist with payroll, budgeting, invoicing, and operational reporting.
• Support training for entry-level team members.

Skills

Strong communication

Customer relationships

Data analysis

Multi-tasking

Adaptability

Operational planning

Education

High School Diploma/GED

Bachelor's degree (preferred)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Job Title: Capacity Coordinator II

Department: Supply Chain

Country: United States of America

State/Province: Florida

City: Davie

Full/Part Time: Full time

Job Summary

Under routine supervision, the Capacity Coordinator II is responsible for coordinating a mid‑sized group of carriers and/or independently contracted drivers. This position ensures safe & timely service through the accurate planning, routing, monitoring, and delivery of freight and loads. The incumbent must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes but is not limited to, day shifts, night shifts, and weekend shifts.

Key Responsibilities

• Build and maintain positive, professional, safe, and reliable relationships with carriers and/or independently contracted (IC) drivers to ensure seamless new carrier set‑up, minimize turnover, and maximize ongoing productivity
• Optimize operations & maximize profitability through the understanding of key performance indicators
• Create, maintain, and present customer‑specific reporting and financial analysis
• Manage inventory, assets, customer pools, and/or assignment of carriers and/or independent contracted drivers to balance equipment in the market
• Perform administrative duties such as payroll, management of the Net‑Revenue budget, filing and documenting, resolving settlement issues, analyzing P&L statements, invoicing, and/or creating operational or financial reports
• Coordinate yard duties such as checking/inspecting equipment, and partnering with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety‑related mechanical issues are fixed for account equipment (as required)
• Act as liaison between carriers and/or independently contracted drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay‑related issues, etc. as they occur throughout the day and, where necessary, when on call
• Maintain the Company's safety culture by complying with external & internal regulations, policies, and procedures
• Assign loads and plan, route, and monitor freight movement to provide safe, on‑time service and meet customer requirements, including managing exceptions based on pick‑up and delivery schedules, and other environmental factors on the road
• Assist in training entry‑level and other team members to ensure that they perform work duties in accordance with standards and protocols
• Assist on special projects related to optimizing operations and maximizing profitability

Qualifications

Minimum Qualification: High School Diploma/GED WITH 2-3 years of experience in transportation/logistics, business administration, account management, &/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed &/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences: Strong professional communication skills applied internally and externally Proven experience in establishing and maintaining healthy working relationships Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement Ability to process information with high levels of accuracy Accurately analyze situations and reach productive decisions based on informed judgment. Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook) Ability to manage multiple competing priorities. Ability to consistently travel to account & customer locations Ability to adapt to a dynamic work environment and shifting priorities and directives Experience in holding people accountable & conducting difficult conversations Ability to perform in a stressful and high‑pressure work environment &/OR Preferred Qualification: Bachelors in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, &/or equivalent military experience Schedule for this position is 1000-1900 This position is not eligible for employment‑based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short‑term and long‑term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually

EEO Statement

J.B. Hunt is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Other Employer Info

Fortune 500 experience. Career advancement. Nationwide relocation possibilities. Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career. What are we looking for? J.B. Hunt welcomes high‑energy, forward‑thinking people of all backgrounds and experience levels to join our team. We offer full‑time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level. J.B. Hunt is proud to serve individuals of all abilities.