Capacity Coordinator II

J.B. Hunt Transport, Inc.; Florida; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Maternity and parental leave

Paid holidays

Job summary

J.B. Hunt Transport, Inc. is seeking a Capacity Coordinator II in Davie, FL to coordinate a mid-sized group of carriers and IC drivers, ensuring safe and timely service through planning, routing, monitoring, and delivery of freight.

The role requires flexibility across day, night, and weekend shifts to meet demand. You will build strong carrier relationships, analyze performance metrics, and manage payroll, budgets, and reporting.

Qualifications

• High School Diploma/GED WITH 2-3 years of experience in transportation/logistics, business administration, account management, &/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed
• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships
• Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement
• Ability to process information with high levels of accuracy
• Accurately analyze situations and reach productive decisions based on informed judgment
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple competing priorities
• Ability to consistently travel to account & customer locations
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Experience in holding people accountable & conducting difficult conversations
• Ability to perform in a stressful and high-pressure work environment

Responsibilities

• Build and maintain positive, professional, safe, and reliable relationships with carriers and/or independently contracted (IC) drivers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity
• Optimize operations & maximize profitability through the understanding of key performance indicators
• Create, maintain, and present customer-specific reporting and financial analysis
• Manage inventory, assets, customer pools, and/or assignment of carriers and/or independent contracted drivers to balance equipment in the market
• Perform administrative duties such as payroll, management of the Net-Revenue budget, filing and documenting, resolving settlement issues, analyzing P&L statements, invoicing, and/or creating operational or financial reports
• Coordinate yard duties such as checking/inspecting equipment, and partnering with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
• Act as liaison between carriers and/or independently contracted drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on call
• Maintain the Company's safety culture by complying with external & internal regulations, policies, and procedures
• Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions based on pick-up and delivery schedules, and other environmental factors on the road
• Assist in training entry-level and other team members to ensure that they perform work duties in accordance with standards and protocols
• Assist on special projects related to optimizing operations and maximizing profitability

Skills

Strong communication

Relationship building

Customer relations

Data analysis

MS Office

Multitasking

Travel willingness

Stress resilience

Accountability

Education

Bachelor's: Business Administration/Management

Bachelor: Supply Chain Management

Bachelor: Transportation Logistics

GED (Required)

High School (Required)

Tools

Excel

Word

PowerPoint

Outlook

Job description

Job Title: Capacity Coordinator II

Department: Supply Chain

Country: United States of America

State/Province: Florida

City: Davie

Full/Part Time: Full time

Job Summary

Under routine supervision, the Capacity Coordinator II is responsible for coordinating a mid-sized group of carriers and/or independently contracted drivers. This position ensures safe & timely service through the accurate planning, routing, monitoring, and delivery of freight and loads. The incumbent must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes but is not limited to, day shifts, night shifts, and weekend shifts.

Key Responsibilities

• Build and maintain positive, professional, safe, and reliable relationships with carriers and/or independently contracted (IC) drivers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity


• Optimize operations & maximize profitability through the understanding of key performance indicators


• Create, maintain, and present customer-specific reporting and financial analysis


• Manage inventory, assets, customer pools, and/or assignment of carriers and/or independent contracted drivers to balance equipment in the market


• Perform administrative duties such as payroll, management of the Net-Revenue budget, filing and documenting, resolving settlement issues, analyzing P&L statements, invoicing, and/or creating operational or financial reports


• Coordinate yard duties such as checking/inspecting equipment, and partnering with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)


• Act as liaison between carriers and/or independently contracted drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on call


• Maintain the Company's safety culture by complying with external & internal regulations, policies, and procedures


• Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions based on pick-up and delivery schedules, and other environmental factors on the road


• Assist in training entry-level and other team members to ensure that they perform work duties in accordance with standards and protocols


• Assist on special projects related to optimizing operations and maximizing profitability

Qualifications

Minimum Qualification

• High School Diploma/GED WITH 2-3 years of experience in transportation/logistics, business administration, account management, &/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed &/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:


• Strong professional communication skills applied internally and externally


• Proven experience in establishing and maintaining healthy working relationships


• Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement


• Ability to process information with high levels of accuracy


• Accurately analyze situations and reach productive decisions based on informed judgment.


• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)


• Ability to manage multiple competing priorities.


• Ability to consistently travel to account & customer locations


• Ability to adapt to a dynamic work environment and shifting priorities and directives


• Experience in holding people accountable & conducting difficult conversations


• Ability to perform in a stressful and high-pressure work environment &/OR

Preferred Qualification

• Bachelors in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, &/or equivalent military experience

This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

• medical benefit


• dental benefit


• vision benefit


• 401(k) retirement plan


• life insurance


• short-term and long-term disability coverage


• paid time off commensurate with tenure (includes vacation and sick time)


• six weeks of paid maternity leave along with two weeks of paid parental leave


• six paid holidays annually

Education

• Bachelors: Business Administration/Management


• Bachelors: Supply Chain Management


• Bachelors: Transportation Logistics


• GED (Required)


• High School (Required)

Work Experience

• Business Administration


• Customer Service/Account Manager


• Military


• Transportation/Logistics

Certifications

Job Opening ID: 00643028 Capacity Coordinator II (Open)

Additional Information

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Fortune 500 experience. Career advancement. Nationwide relocation possibilities. Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt? Why Us? We are a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt Transport. Inc. or Hunt Mexicana S.A. de C.V. are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for? We welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our teams. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role with us could take your career to the next level. J.B. Hunt is proud to serve individuals of all abilities.