Capability Manager, Care at Home (remote)

UnitedHealth Group; Eden Prairie (MN); Remote; USD 92,000 - 164,000; Full time

Job summary

UnitedHealth Group is seeking a Capability Manager to support Care at Home capabilities and product roadmaps. The role emphasizes customer engagement, feedback translation into development, and collaboration with cross-functional teams in an agile delivery model.

The position offers remote work from anywhere in the U.S., with a requirement to be in the office at least four days per week for Minneapolis or Washington, D.C. area hires.

Qualifications

• 3+ years leading capability enablement and product development in a large-scale, matrixed environment.
• Experience in the healthcare industry.
• Experience working in an agile delivery model (SAFE or LeSS).
• Proven verbal and written communication, strategic planning, problem-solving, and project management skills.

Responsibilities

• Serve as a team member within the Care at Home capability team to build or enhance capabilities.
• Engage with customers and users, gather feedback, and drive continuous product improvements.
• Communicate progress to senior management and share performance data.
• Prepare presentations/visuals to demonstrate initiative performance and trends.
• Facilitate cross-functional collaboration to keep initiatives on track and on time.
• Develop and manage multi-year capability roadmaps, visions, strategies, and business cases.
• Contribute to capital planning, cost projections, and investment management.
• Establish advisory relationships to maximize product/value of capabilities.
• Collaborate with Product Owners/TPMs and engineering in agile delivery.
• Travel limited domestically (<10%).

Skills

Healthcare experience

Agile delivery

Communication skills

Strategic planning

Problem solving

Project management

Cross-functional collaboration

Tools

Rally

JIRA

AHA

Job description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Capability Manager will support the Capability Management organization , with specific focus on continuously identifying and meeting the needs of internal and external customers of Care at Home's core services and technology capabilities. Among other focus areas, this peson will maintain market awareness, engage, and gather feedback from users and effectively translate these learnings into high-impact results for real-time development activities and long-term product roadmaps to drive performance in the core business.

With a solid drive in collaborating with a broad variety of stakeholders and cross-functional leaders, our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. The candidate will bring customer-facing product management experience, a demonstrated record of analyzing and optimizing initiatives, and resourcefulness to meet the critical goal of continuously improving Care at Home capabilities.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Serving as a team member of a key function within the Care at Home capability team responsible for building or enhancing capabilities to support business operation
• Supporting engagement with customers and users, the assessment and gathering of feedback and continuous product improvement efforts
• Communicating effectively with both internal and external senior-level management to share progress on initiatives
• Preparing necessary presentations and/or visuals to demonstrate performance of initiatives; analyzing trends to identify areas of improvement
• Facilitating interaction and workflow between cross-functional teams and key stakeholders to ensure initiatives are on-track and completed on-time
• Contributing to the development and management of multi-year capability roadmaps, as well as their underlying visions, strategies, and business cases
• Contributing to capital-related activities like business case preparation, cost projections and CBA refresh activities and managing the capital pool for the investments they own
• Establishing a trusted and strategic advisor relationship to help drive continued value of products and technology capabilities
• Collaborating with Product Owners/TPMs and engineering teams to deliver the product enhancements in an agile delivery model
• Travel requirements: Limited domestic travel (<10%)
• Perform other duties and responsibilities as required, assigned, or requested

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience leading capability enablement and product development in a large-scale, highly matrixed team environment.
• Experience with healthcare industry
• Experience working in an agile delivery model (SAFE or LeSS)
• Proven solid verbal and written communication, strategic planning, problem-solving, and project management skills

Preferred Qualifications::

• Experience with tools like AHA, Rally/ JIRA
• Exposure to Care delivery and Care Management will be a plus
• Solid expertise as it relates to the design and delivery of technology products and software-enable services
• Proven analytical and process-oriented mindset; proficient in analyzing qualitative and quantitative outputs
• Proven comfortable working across multiple departments in a fast-paced environment
• Proven active team player, self-starter, and multitasker who can quickly adjust priorities

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.