Capa Assistant Manager

Four Seasons Hotels Ltd; Orlando (FL); On-site; USD 66,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance after 30 days

Dental & Vision insurance

401(k) matching

Employee discounts & travel programs

Career development

Job summary

Four Seasons Resort Orlando is seeking a Capa Assistant Manager to lead our Spanish-influenced fine dining restaurant. You will train and supervise staff, ensure exemplary guest service, and manage quality across menu items and wine in a luxury setting.

Applicants should have 2+ years in Food & Beverage, be fluent in English, and hold legal work authorization in the United States. The role requires weekend/holiday availability and a polished, service-minded approach.

Qualifications

• Must have 2 years’ experience in Food & Beverage, preferably in fine dining.
• Fluent in English and legally authorized to work in the United States.
• Strong guest-service mindset and ability to work under pressure.

Responsibilities

• Select, train, lead, coach, and discipline all employees in the resort's fine dining outlet, Capa.
• Be visible in operations, recognize staff, promote good relations, and handle guest requests.
• Describe and ensure quality of all food items and wine knowledge in an elegant setting.
• Control labor and operating expenses through scheduling, budgeting, purchasing, inventory, and cash control.
• Attend operational meetings to coordinate cross-departmental efforts.
• Observe facilities and equipment and recommend improvements.

Skills

Guest service

Leadership

Organization

Communication

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.

Join the only AAA Five Diamond property in Central Florida!

The Opportunity:

Capa Assistant Manager

About the Role:

We are looking for an individual who can provide support in Capa, our Spanish-influenced cuisine, rooftop steakhouse and bar who has 2 years’ experience working in Food & Beverage, preferably in fine dining.

The Assistant Manager must maintain and control a high level of guest service achieved by ensuring consistent and thoughtful service, demonstrated by the staff.

What You’ll Do:

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Resort’s Fine Dining Restaurant, Capa, to ensure that established cultural and core standards are met, daily activities and planning for outlet operation
• Ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
• Attend regular operational meetings to ensure effective coordination and cooperation between departments
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

What You Bring:

• A sincere willingness to provide service to residents, guests, and peers.
• Good organizational skills, with the ability to work independently.
• Ability to function well under pressure, set priorities and adjust to changing conditions.
• High work ethic, with a sense of responsibility for the role filled within our team.

A successful candidate will have a flexible schedule, ability to work weekends and holidays. Must be fluent in English and possess legal work authorization in the United States.

What We Offer:

• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Inclusive and diverse employee engagement events all year-round.
• Exclusive discount and travel programs with Four Seasons
• Competitive wages and benefits package
• Medical Insurance after 30 days of employment
• Employer-paid Dental and Vision insurance
• 401(k) and Retirement Plan Matching
• Employee Assistance Program
• And so much more!

Four Seasons Hotels & Resorts, Employer of Choice

"The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same." – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Four Seasons is an Equal Opportunity, Affinitive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal