Cantu Queer Center Program Coordinator

University of California - Santa Cruz; Santa Cruz (CA); On-site; USD 60,000 - 66,000; Full time

Job summary

University of California, Santa Cruz is seeking a Cantu Program Coordinator to advance LGBTQIA+ initiatives across Resource Centers. You will plan, implement, and assess co-curricular programs while supervising undergraduate and graduate student staff and providing fiscal and administrative support.

You will coordinate facilities for three Resource Centers, manage space reservations, and support campus partners to ensure welcoming, accessible spaces. 100% effort, 40 hours weekly, Mon-Fri.

Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• Experience in creating, implementing, and publicizing diverse, successful, mostly low-budget large-and small-scale events.
• Abilities in initiative and resourcefulness.
• Ability to solve problems.
• Attention to detail.
• Organization skills and abilities sufficient to independently establish priorities and complete concurrent assignments with frequent interruptions and noisy work environment.
• Strong cultural competency skills to engage with individuals from diverse backgrounds.
• Experience working with diverse student populations, particularly with LGBTQIA2S+ students.
• Knowledge/understanding of diversity issues in higher education, trauma-informed practices, and queer pedagogies, particularly related to LGBTQIA2S+ communities.

Responsibilities

• Provides essential support services for a student program(s) and / or provides basic academic support services for the LGBTQIA+ communities at UCSC.
• Assists Resource Center Directors and Specialists in producing and promoting large-scale events and project management, with particular focus on programs and events out of the Cantu Queer Center.
• Contacts guests and coordinates travel, schedules, and day of program volunteer coordination and logistic details.
• Plans and coordinates logistics for Cantu programs and activities such as the Trans & Queer Fall Mixer, weekly Communi-Tea, and Lavender Graduation Ceremony.
• Plans and coordinates cultural activities aimed at outreach, recruitment, and retention of historically underrepresented students within LGBTQIA+ communities.
• In collaboration with Cantu Center team, handles all aspects of program coordination, including finances, fundraising, speaker/facilitator relations, content development, publicity, and necessary materials.

Skills

Program planning

Initiative & resourcefulness

Problem solving

Attention to detail

Organizational skills

Cultural competency

Diversity knowledge

Education

Bachelor's degree in related area

Job description

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The Division of Student Affairs and Success (DSAS), led by the Vice Chancellor for Student Affairs and Success, consists of nearly 800 professional staff and 2100 student staff spanning five major units. Deeply devoted to offering students a transformational educational experience, our division provides campus-wide coordination and leadership of student success programs, activities, and initiatives.

The Student Success and Equity (SSE) portfolio of departments is a branch of DSAS focused on academic support services, advising/counseling, student life/co-curricular programming, student identity development and retention/student success initiatives. Student Success and Equity provides services to the campus community with over 17,000 undergraduate and graduate students and has over 64 career employees and 475 student staff employees operating in 8 facilities/locations. The Student Success and Equity area includes a wide array of multi-disciplinary academic and non-academic units including: Disability Resource Center (DRC), Educational Opportunity Programs (EOP), Learning Support Services, Services for Transfer and Re-entry Students (STARS), Renaissance Scholars Program (including Foster Youth), Veteran Resource Center, African American Resource and Cultural Center (AARCC), American Indian Resource Center (AIRC), Asian American/Pacific Islander Resource Center (AA/PIRC), Chicano/Latino Resource Center (El Centro), Women's Center (WC), the Lionel Cantu Queer Center (LGBTQ+), Undocumented Student Services (USS), the UCSC Hispanic Serving Institution Initiatives (HSI), African Black and Caribbean Student Success, Career Success, and campus committees/programs, and the Administrative and Business team for the unit.

The UCSC Resource Centers (RCs) offer counter-spaces for students who are queer, trans, non-binary, women, and people of color, and engages the broader campus about issues and challenges facing our communities.

The Resource Centers impact institutional policies and campus climate, and RCs offer programs and services to foster student’s personal and professional growth, through community-based leadership development. The Resource Centers’ vision is for students to feel fully affirmed in their diverse and intersecting identities, empowered in their academic success, and to graduate with a sense of belonging. Resource Centers include the following units: African American Resource and Cultural Center (AARCC), American Indian Resource Center (AIRC), Asian American/Pacific Islander Resource Center (AA/PIRC), El Centro: Chicano Latinx Resource Center (CLRC), Lionel Cantu Gay, Lesbian, Bisexual, Transgender, Intersex Resource Center (Cantu Queer Resource Center), and the Women’s Center.

The Lionel Cantu Gay Lesbian Bi Trans Intersex Resource Center (Cantu Queer Center) exists to provide an open, safe, inclusive, intercultural space, promoting education about all genders and sexualities, and empowering self-exploration of these identities. The Cantu Queer Center (CQC) supports same‑gender‑loving students, faculty, staff, and alumni, as well as families, friends, and the entire campus community. The CQC serves as a resource to LGBTQIA2S+ (lesbian, gay, bisexual, trans, queer, questioning, intersex, asexual, two‑speirit, plus other sexual and gender identities) students by providing opportunities for leadership and personal development, and by creating programs and services that work to eliminate heterosexism, bi‑phobia, and gender‑identity oppression. The Cantu Queer Center strives to develop an atmosphere of acceptance and well‑being from which the campus community can fulfill the academic mission of the university.

More information can be found at: https://queer.ucsc.edu/

JOB SUMMARY

Under the general supervision of the Lionel Cantu Queer Resource Center ('the Cantu') Director, the Cantu Program Coordinator provides programmatic, administrative, and facilities support to advance the mission of the Lionel Cantu Queer Resource Center and the broader Resource Centers organization. Under the general supervision of the Cantu Director, the Coordinator plans, implements, and assesses co‑curricular programs that support LGBTQIA+ students, with particular attention to QTBIPOC and historically excluded student communities. Responsibilities include coordinating large‑scale and recurring programs; supervising and advising undergraduate and graduate student staff; providing fiscal and administrative support (including purchasing, reimbursements, reservations, and data tracking); and supporting collaborative programming across Resource Centers.

This position also provides facilities coordination for three Resource Centers locations, the Cantu Queer Center, Crown College House, and Cardiff House, by managing space reservations, submitting CruzFix and facilities work orders, coordinating with campus partners, supporting safety and accessibility needs, and ensuring shared spaces are functional and welcoming. The Coordinator serves as a key operational connector across centers, supporting cross‑unit initiatives, shared events, and day‑to‑day continuity of services.

APPOINTMENT INFORMATION

Budgeted Salary: $30.00 - $32.08 / Hourly. Salary commensurate with skills, qualifications and experience.

Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed


• Percentage of Time: 100%, 40 Hours per Week


• Days of the Week: Mon-Fri


• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: SV - STDT SVS & ADV PROF (SSAP)

Job Code Classification: 005151 (STDT LIFE DEV SPEC 2 SV)

Travel: Never or Rarely

JOB DUTIES

45% - Program Planning

• Provides essential support services for a student program(s) and / or provides basic academic support services for the LGBTQIA+ communities at UCSC.


• Assists Resource Center Directors and Specialists in producing and promoting large-scale events and project management, with particular focus on programs and events out of the


• Cantu Queer Center; such as contacting guests and coordinating travel, schedules, and day of program volunteer coordination and logistic details.


• Plans and coordinates logistics for Cantu programs and activities such as the Trans & Queer Fall Mixer, weekly Communi-Tea, and annual Lavender Graduation Ceremony.


• Plans and coordinates specific cultural activities aimed at outreach, recruitment, and retention of historically underrepresented students within LGBTQIA+ communities such as QTBIPOC Orientation. In collaboration with Cantu Center team, handles all aspects of program coordination, including finances, fundraising, speaker/facilitator relations, content development, publicity, and necessary materials.


• Assesses programming needs; works with LGBTQIA+ communities to design and implement programs; develops programming with student organizations, colleges, resource centers, and other campus units.


• Evaluates programs in writing, including statistical data, and reports regularly on content and success of programs.


• Maintains relationships with internal and external organization's stakeholders, particularly internal and external organizations that serve LGBTQIA+ communities and/or Queer and Trans communities of color, important to program success.


• Plans and coordinates collaborative programs with Resource Centers, campus units, academic departments and student groups.


• In partnership with other professional staff at the Cantu Queer Center, co-develops and implements training for various campus units, including residential staff, student groups, and classes.

30% - Administrative Support

• Represents the Cantu Director at relevant campus committee meetings.


• Supervises and maintains student intern schedules, work logs and chore tasks within the space, as needed.


• Coordinates Cantu Center intern participation and schedule for on-campus resource fairs and other events.


• Develops and maintains comprehensive knowledge of campus and unit policies, procedures and regulations related to unit programming; furnishes such information as necessary and makes referrals as appropriate.


• Manages facilities, reservations, office supplies, and equipment.


• Assists in fiscal management, including creating and closing Purchase Orders, reviewing encumbrances, and submitting necessary forms for purchases, reimbursements, and other fiscal matters.


• May provide recommendations and suggestions for changes and / or development of new activities and services.


• Maintains databases of Cantu internship program alumni, staff/faculty affiliated with Cantu programs, and student leaders from LGBTQIA+ groups.


• Maintains archives of events; designs materials to evaluate, assess, and maintain statistics and produces reports on programming events.

25% - Advising and Supervising Students

• Provides transactional advising and guidance to student leaders participating in the Cantu internships programs. Facilitates student development in leadership, communication skills, project coordination and in establishing goals.


• Provides general supervision of student workers, volunteers, and interns; provides training, orientation, supervision and evaluation of student staff and volunteers who work on various projects in collaboration with the Cantu Director, Trans Education Specialist and Grad Assistant.


• Assists in selection, hiring, and training of student interns and volunteers.


• Maintains commitment to recruitment and management efforts that enhance staff diversity.


• Recruits, trains, and coordinates volunteers for large-scale programs, including creating Google forms, communicating with students, supporting with publicity and assigning tasks.


• Advises Student Program Coordinators and Lead Interns on program development, learning outcomes, and project management.


• Under the guidance of the Cantu Director, RC Directors, and/or RC Executive Director, resolves non-complex individual cases regarding student affairs or student life.


• Advises individual students and student staff/interns on academic, career, and personal issues; makes needed referrals; develops and updates referral listings.


• Monitors student intern academic performance and maintain accurate grade reporting information.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.


• Experience in creating, implementing, and publicizing diverse, successful, mostly low-budget large-and small-scale events.


• Abilities in initiative and resourcefulness.


• Ability to solve problems.


• Attention to detail.


• Organization skills and abilities sufficient to independently establish priorities and complete concurrent assignments with frequent interruptions and noisy work environment.


• Strong cultural competency skills to engage with individuals from diverse backgrounds, particularly those with identities served by this Resource Center.


• Experience working with diverse student populations, particularly with LGBTQIA2S+ students.


• Knowledge/understanding of diversity issues in higher education, trauma-informed practices, and queer pedagogies, particularly related to LGBTQIA2S+ communities.


• Related administrative experience sufficient to provide support functions to the Resource Center Director and staff.


• Interpersonal and communication skills, including the ability to give, receive and record clear, concise information or directions (written and oral), facilitate discussions, and mediate conflict resolutions.


• Ability to exercise tact and diplomacy, sensitivity and helpfulness when interacting with students, faculty and staff from diverse cultural or socio-economic backgrounds or handling sensitive issues.


• Ability to produce detailed reports and documents; ability to analyze data, present findings, and suggest resolutions.


• Ability to learn policies and procedures from both verbal and written sources; ability to apply and explain office policies and procedures with consistency.


• Knowledge and experience using standard office computer applications such as Google Email and Calendars, Word, Excel, database software.

PREFERRED QUALIFICATIONS

• Critical Race and Ethnic Studies.


• Feminist/Gender/Sexuality Studies.


• LGBTQ Studies.


• Experience with advising, especially to college-age students; experience working with student organizations and campus departments and committees.


• Experience in website creation or content management.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.


• Selected candidate must pass the employment misconduct disclosure process.


• The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement.


• Ability to work overtime including evenings, nights, weekends and holidays to meet operational needs, and work an alternate work schedule shift as required.


• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.


• Ability to maintain appearance and conduct suitable for working in a professional setting.


• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.


• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

MISCONDUCT DISCLOSURE REQUIREMENT

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

• \"Misconduct\" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
  
  
  
  • UC Sexual Violence and Sexual Harassment Policy
  
  
  • UC Anti-Discrimination Policy
  
  
  • Abusive Conduct in the Workplace
  
  
  
  

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY

In compliance with the Jeanne Clery Campus Safety Act, the Annual Security and Fire Safety Report (ASFSR) is available at: https://chancellor.ucsc.edu/annual-security-reports/.

This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.

EEO/AA

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy.

It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.