Cannabis Wellness Guide — Customer Experience Champion

Holistic Industries; Dayton (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Health Savings Account

401(K) with company match

Pet insurance

Short/long-term disability

Life and AD&D insurance

Mental health support

Paid time off (PTO)

Referral program

Job summary

Holistic Industries in Dayton, OH is seeking a Wellness Guide. You will deliver a friendly, welcoming Liberty experience for every customer and guide them through cannabis products. This full-time role emphasizes product knowledge and a patient, helpful service approach.

You will work closely with a team to maintain a positive store environment, handle POS transactions, and ensure customers leave informed and satisfied.

Qualifications

• Experience delivering friendly customer service.
• Excellent verbal and written communication.
• Passion for cannabis and helping others learn.
• Experience with operating a point-of-sale system and cash handling.

Responsibilities

• Foster a warm, welcoming environment that encourages repeat visits.
• Share knowledge of cannabis topics, trends, and products with customers.
• Contribute to an inclusive and productive team environment.

Skills

Customer service

Communication skills

Cannabis knowledge

Cash handling

Tools

Point-of-sale system

Job description

Holistic Industries in Dayton, OH is seeking a Wellness Guide. You will deliver a friendly, welcoming Liberty experience for every customer and guide them through cannabis products. This full-time role emphasizes product knowledge and a patient, helpful service approach.

You will work closely with a team to maintain a positive store environment, handle POS transactions, and ensure customers leave informed and satisfied.