Cannabis Retail Specialist & Customer Experience Pro

DevHub, Inc.; Forest Park (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Mint Cannabis is seeking a Budtender to deliver an exceptional guest experience by providing personalized cannabis recommendations, product education, and outstanding customer service. The role supports dispensary operations by assisting guests, processing transactions, and maintaining compliance with Illinois cannabis regulations.

Responsibilities include greeting customers, offering tailored product guidance, handling POS transactions, verifying ages with IDs, and keeping shelves stocked and

Qualifications

• 6+ months in the cannabis industry.
• Cash handling experience.
• Customer service experience.
• Product knowledge (preferred but not required).
• Must be 21+ and possess (or be able to obtain) an Illinois Facility Agent Card.

Responsibilities

• Greet customers, listen to their needs, and make personalized recommendations.
• Explain the differences between cannabis types (flower, edibles, concentrates) and how to use them safely.
• Process transactions using a Point-of-Sale (POS) system and handle cash accurately.
• Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws.
• Help with daily cleaning, stock shelves, and keep an accurate inventory of products.

Skills

Customer service

Cash handling

Product knowledge

Cannabis industry experience

POS system

Tools

POS system

Job description

Mint Cannabis is seeking a Budtender to deliver an exceptional guest experience by providing personalized cannabis recommendations, product education, and outstanding customer service. The role supports dispensary operations by assisting guests, processing transactions, and maintaining compliance with Illinois cannabis regulations.

Responsibilities include greeting customers, offering tailored product guidance, handling POS transactions, verifying ages with IDs, and keeping shelves stocked and