Cannabis Retail Shift Lead - Lead, Train & Elevate

Nirvana Center Dispensaries; Palatine (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Nirvana Cannabis is hiring a Sales Shift Lead to guide the team, uphold compliance, and drive an exceptional customer experience in our Illinois dispensary. You’ll train staff, monitor transactions, and step in on the sales floor to ensure smooth operations during peak hours.

The role emphasizes leadership, cash handling, and adherence to state regulations while fostering a positive, results-driven shift culture. Growth opportunities exist within Nirvana Cannabis.

Qualifications

• Retail leadership experience preferred, especially in cannabis.
• Strong communication and coaching abilities.
• Detail-oriented with compliance focus.
• Reliability and ability to multitask.

Responsibilities

• Train and coach team members to grow confident sales pros.
• Monitor sales for accuracy, compliance, and customer service.
• Lead on the sales floor during peak hours.
• Handle cash management, returns, and close registers.
• Create and manage daily break schedules.
• Delegate tasks, motivate the team, foster shift culture.
• Ensure compliance with state regulations and company policies.

Skills

Leadership

Customer service

Coaching

Communication

Retail experience

Education

High School Diploma or GED

Tools

POS systems

Job description

Nirvana Cannabis is hiring a Sales Shift Lead to guide the team, uphold compliance, and drive an exceptional customer experience in our Illinois dispensary. You’ll train staff, monitor transactions, and step in on the sales floor to ensure smooth operations during peak hours.

The role emphasizes leadership, cash handling, and adherence to state regulations while fostering a positive, results-driven shift culture. Growth opportunities exist within Nirvana Cannabis.