Cannabis Retail Leader — Elevate Customer Experience

Mint Cannabis; Georgetown (DE); On-site; USD 27,552 - 30,996; Full time

Job summary

Mint Cannabis in Georgetown is seeking a Retail Lead to support daily dispensary operations, guide team performance, and ensure compliance. The role involves overseeing staff, providing excellent customer service, and maintaining a professional retail environment.

The ideal candidate will have over a year of experience in customer service or cannabis retail and strong leadership skills. Responsibilities include mentoring Budtenders and managing dispensary operations in a licensed retail environment.

Qualifications

• 1+ year of customer service or cannabis retail experience required.
• 1+ year of leadership experience preferred.
• Working knowledge of cannabis products and customer service best practices.
• Ability to stand for extended periods and lift up to 50 pounds.
• Must be at least 21 years of age.

Responsibilities

• Open and close the store in accordance with company policy.
• Oversee daily dispensary floor operations and support staff.
• Verify allotments, guide patients through product selection.
• Mentor and train Budtenders, delegate tasks.
• Ensure product displays are clean and well-stocked.

Skills

Customer service experience

Leadership experience

Communication skills

Conflict resolution

Team-building

Education

High school diploma or equivalent

Tools

POS systems

Job description

Mint Cannabis in Georgetown is seeking a Retail Lead to support daily dispensary operations, guide team performance, and ensure compliance. The role involves overseeing staff, providing excellent customer service, and maintaining a professional retail environment.

The ideal candidate will have over a year of experience in customer service or cannabis retail and strong leadership skills. Responsibilities include mentoring Budtenders and managing dispensary operations in a licensed retail environment.