Cannabis Retail Leader: Customer Experience & Ops

Holistic Industries; Willow Grove (PA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Life and AD&D insurance

Mental health services

Paid time off

Team member discount

Job summary

Holistic Industries is hiring in the United States for a team member to join our cannabis retail operations. The role focuses on delivering a welcoming Liberty experience and mentoring the team while ensuring regulatory compliance.

You will assist with inventory, opening and closing procedures, POS transactions, and sharing knowledge on cannabis trends with customers. Experience in customer service and cash handling is required.

Qualifications

• Experience operating a point-of-sale system and cash handling.
• Ability to lead and mentor a team and manage openings/closes.
• Strong knowledge of cannabis products and compliance.

Responsibilities

• Deliver a friendly customer experience and guide the team.
• Manage inventory and opening/closing procedures.
• Provide product knowledge and trends to customers and feedback.

Skills

Customer service

Leadership

Attention to detail

Team collaboration

Ethical judgment

Tools

POS system

Job description

Holistic Industries is hiring in the United States for a team member to join our cannabis retail operations. The role focuses on delivering a welcoming Liberty experience and mentoring the team while ensuring regulatory compliance.

You will assist with inventory, opening and closing procedures, POS transactions, and sharing knowledge on cannabis trends with customers. Experience in customer service and cash handling is required.