Cannabis Dispensary Security & Guest Services Associate

GOEBEL FIXTURE COMPANY; Macomb (IL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Sick and Paid Time Off

401(k)

Employee Discount

Medical, Dental, and Vision Insurance

Job summary

Windy City Cannabis is seeking a Security Dispensary Associate to maintain a safe, compliant storefront. You will monitor entry/exit, verify IDs, deter theft, and ensure adherence to cannabis regulations. You must be available to open and close the store, keeping it clean and customer-ready.

In addition to security duties, you will serve as a cashier with the POS system, host customers, manage deliveries, coordinate orders, and oversee inventory flow. Compliance with state laws is essential.

Qualifications

• Strong observational and conflict-resolution skills.
• Strong problem-solving skills and composure under pressure.
• Genuine passion for helping others and providing exceptional customer service.
• Proficiency with cash handling and POS systems.
• Ability to accommodate a changing schedule and work in a fast-paced environment.

Responsibilities

• Monitor and control access to the facility, verifying customer age and ID at entry
• Patrol premises (interior and exterior) to deter theft, loitering, and unauthorized access
• Monitor surveillance systems and alarm systems
• Respond to and de-escalate disturbances, conflicts, or security incidents
• Coordinate with local law enforcement when necessary
• Ensure compliance with state/local cannabis security regulations (e.g., camera coverage, visitor logs, limited-access areas)
• Assist with emergency procedures (evacuation, lockdown, medical incidents)
• Other duties as assigned
• Operate as a cashier with mastery of the POS system and provide excellent customer service
• Serve as a host, being a welcoming first interaction for all customers entering the dispensary
• Intake deliveries from cultivators accurately, ensuring compliance with state rules and regulations
• Coordinate orders, manage staffing levels, and oversee bulk-to-shelf inventory
• Execute pick-and-pack operations, ensuring accurate and efficient fulfillment of orders
• Act as an ID scanner, verifying IDs and managing the customer line
• Other duties as assigned

Skills

Observational skills

Conflict resolution

Problem solving

Customer service

Cash handling

Tools

POS Systems

Job description

Windy City Cannabis is seeking a Security Dispensary Associate to maintain a safe, compliant storefront. You will monitor entry/exit, verify IDs, deter theft, and ensure adherence to cannabis regulations. You must be available to open and close the store, keeping it clean and customer-ready.

In addition to security duties, you will serve as a cashier with the POS system, host customers, manage deliveries, coordinate orders, and oversee inventory flow. Compliance with state laws is essential.