Cannabis Dispensary Security & Customer Care Specialist

Broadway Cannabis Market & Mint Cannabis Co.; Gilbert (AZ); On-site; USD 22,000 - 26,000; Full time

Job summary

Mint Cannabis is seeking a Security Guard in Gilbert, Arizona to protect patients, staff, and visitors. You will patrol, monitor access, respond to alarms, and maintain incident logs while upholding security policies.

Ideal candidates have 1+ year security experience, strong observation and communication skills, and the ability to stay calm in emergencies. Must be 21+, with a HS diploma or GED. This on-site retail environment features variable shifts, including weekends and nights.

Qualifications

• 1+ year of professional security experience preferred.
• Strong observational and decision-making skills.
• Excellent interpersonal and conflict-resolution skills.
• Ability to remain calm and professional in high-stress or emergency situations.
• Must be comfortable enforcing policies and protocols consistently and respectfully.
• Must be at least 21 years of age.
• Valid state-issued identification.
• High school diploma or GED required.

Responsibilities

• Conduct routine patrols of the premises to deter theft, monitor behavior, and report suspicious activity
• Monitor and control access to the facility, ensuring only authorized personnel and guests enter secure areas
• Respond quickly and appropriately to alarms, incidents, or emergencies, including basic first aid if required
• Maintain clear and accurate incident reports, security logs, and shift summaries
• Enforce company policies and compliance regulations to ensure a safe environment
• Deliver professional customer service by assisting patients, customers, and employees with information, directions, or support
• Coordinate with management and local authorities when necessary during incidents or emergencies
• Support daily operations by helping with crowd control, ID verification, and line management during peak hours

Skills

Observational skills

Decision-making

Interpersonal skills

Conflict-resolution

Calm under pressure

Enforcing policies

Customer service

Education

High school diploma or GED

Formal security training/certification (optional)

Job description

Mint Cannabis is seeking a Security Guard in Gilbert, Arizona to protect patients, staff, and visitors. You will patrol, monitor access, respond to alarms, and maintain incident logs while upholding security policies.

Ideal candidates have 1+ year security experience, strong observation and communication skills, and the ability to stay calm in emergencies. Must be 21+, with a HS diploma or GED. This on-site retail environment features variable shifts, including weekends and nights.