Cannabis Delivery Operations Lead

Verano; Fort Myers Beach (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

Verano is seeking a Delivery Coordinator in a cannabis retail environment in Florida. You will organize and lead a delivery team to fulfill all orders, oversee drivers, and ensure timely, compliant delivery while maintaining high service standards.

You will engage with patients, communicate schedules, and resolve issues across online orders, call center notices, and express management systems. Prior experience with Biotrack and DOT safety knowledge is preferred.

Qualifications

• Must have 2–3 years of client engagement experience.
• Ability to ensure accurate data-entry and record keeping with Biotrack systems.
• Knowledge of medical cannabis policy and law preferred, fast-paced environment.
• Proficiency in Windows-based software and Internet navigation.
• POS software and cash handling is a plus.

Responsibilities

• Prepare transportation manifests and signatures per state regulations; delegate routes.
• Plan local routes and schedules; manage Onfleet program.
• Maintain communication with customers for arrival times and status updates.
• Oversee delivery team to meet service standards for online orders.
• Load/unload/inspect/operate delivery vehicle and ensure safety.

Skills

Biotrack experience

Delivery coordination

Customer service

Data entry

POS cash handling

Tools

Onfleet

Express Management system

Call Center system

Job description

Verano is seeking a Delivery Coordinator in a cannabis retail environment in Florida. You will organize and lead a delivery team to fulfill all orders, oversee drivers, and ensure timely, compliant delivery while maintaining high service standards.

You will engage with patients, communicate schedules, and resolve issues across online orders, call center notices, and express management systems. Prior experience with Biotrack and DOT safety knowledge is preferred.