Cannabis Budtender PartTime

C3 Industries; Metropolis (IL); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Short-term & Long-term Disability Insurance

401k

Company Paid Holidays

Company Swag

Employee Discount

Job summary

C3 Industries is looking for a Sales Associate in Metropolis, IL, to provide exceptional customer service while guiding customers in selecting cannabis products. Responsibilities include educating customers, managing online orders, and ensuring compliance with state regulations. Candidates must have at least 1 year of customer service experience and a high school diploma or GED. Benefits include medical, dental, vision, 401k, and employee discounts.

Qualifications

• 1+ years' customer service experience is required.
• Knowledge of state and local regulations is preferred.
• Must be able to obtain and maintain required state licenses.

Responsibilities

• Deliver world-class customer service and drive sales.
• Educate customers on cannabis and selection.
• Assist with online orders and inventory management.

Skills

Customer service experience

Communication skills

POS system proficiency

Ability to work independently

Multi-tasking ability

Education

High school diploma or GED

Tools

Point of Sale (POS) system

Job description

Who we are…

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award-winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The company retails high-quality cannabis products at its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey.

What we're looking for...

The Sales Associate is responsible for delivering world‑class customer service while driving sales through personalized product recommendations and effective upselling techniques. This role involves guiding customers through the process of understanding, selecting, and purchasing cannabis products that align with their needs and preferences. By combining deep product knowledge with a proactive sales approach, the Sales Associate helps create a positive shopping experience that maximizes both customer satisfaction and store performance.

Dispensary Address: 1801 E 5th St, Metropolis, IL

Operating Hours: 8am - 10pm

Rate of Pay: $17/hr

In this role you will…

• Provide the highest level of service to customers by making their experience the top priority.
• Meet or exceed individual sales targets and conversion rate goals as defined by store leadership upon hire, using effective sales techniques and a deep understanding of customer needs to drive performance and contribute to overall store success.
• Greet customers upon entry and perform initial check‑in verification of required identification (ID).
• Assist new customers with questions on state required forms; updating customer information in system as needed.
• Ensure the waiting room is well maintained and the sales floor is properly stocked during downtime.
• Educate customers on cannabis properties and selection of proper genetics according to their desired effect, ailments, or requests.
• Fill online orders in a quick and efficient manner, keeping customer experience at the forefront.
• Handle customer complaints in a professional manner; escalating to management when needed.
• Maintain product, brand, and strain knowledge and keep up on current cannabis trends.
• Accurately use and maintain point of sale (POS) system.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting.
• Assist with intake of product, inventory counts, and additional audits on a regular basis.
• Work closely with the management team to increase sales and foot traffic.
• Support daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules.

Skills and experience you have…

• 1+ years' customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching Key Performance Indicators on a regular basis.
• Effective multi‑tasker with demonstrated ability to prioritize tasks.
• Ability to work independently with little or no direct supervision.
• Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
• Knowledge of state and local regulations is preferred.
• Ability to pass a background check and is 21 years of age or older.
• Willingness to work nights, weekends, and some holidays.
• Must be able to obtain and maintain required state licenses based on work location.

Benefits

• Medical, Dental, & Vision Insurance for full‑time staff
• Life Insurance
• Short‑term & Long‑term Disability Insurance
• 401k
• Company Paid Holidays
• Company Swag
• Employee Discount

All compensation range estimates are generated by the third party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.