About Greenleaf Pet Resort
Greenleaf Pet Resort is a premium dog care company offering DayPlay, Overnight Stays, Grooming, and Training across multiple locations nationwide. We're built on a simple belief: every pup deserves to feel safe, loved, and at home — and every team member plays a real role in making that happen. Our shared ownership program means employees don't just work here, they have a stake in it.
About Greenleaf Pet Resort
Greenleaf Pet Resort is a premium dog care company offering DayPlay, Overnight Stays, Grooming, and Training across multiple locations nationwide. We're built on a simple belief: every pup deserves to feel safe, loved, and at home — and every team member plays a real role in making that happen. Our shared ownership program means employees don't just work here, they have a stake in it.
About The Role
Kennel Techs are the quiet backbone of the Greenleaf Pet Resort overnight experience — ensuring every boarding dog feels safe, comfortable, and cared for from check-in to check-out. This role requires a calm and attentive presence, genuine love for animals, and a commitment to the cleanliness and hospitality standards that set Digs apart. Kennel Techs work closely with Pack Leaders and supervisors to make sure every pup's stay feels less like a kennel and more like a home away from home.
Responsibilities
- Ensure the safety and well-being of all daycare and boarding dogs using proper handling techniques
- Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods
- Deliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-free
- Keep play areas clean, including clean-up of bodily functions and proper use of cleaning chemicals
- Follow all feeding, medication, and allergy protocols for every animal in care
- Sanitize bedding, dishes, toys, and accessories; restock supplies as needed
- Assist with lobby customer relations, ensuring pet parents feel informed and at ease
- May assist with grooming tasks (bathing, brushing, drying) upon completing required training sign-off
- Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at Digs
- Work respectfully with teammates and maintain a positive, professional attitude at all times
Qualifications
- Knowledge of basic dog behaviors and body language
- Familiarity with kennel operations and animal care
- Strong communication skills (written and verbal)
- Ability to handle animals safely and confidently, including large/giant breed dogs
- Strong attention to detail
- Ability to follow directly closely (written and verbal)
- Strong ability to work independently and as part of a team
- Ability to remain calm and level-headed with a pleasant demeanor
- Physically able to lift up to 40 lbs., bend, and stand or walk for long periods
- Comfortable working indoors and outdoors with dogs of all sizes and temperaments
- Available for flexible scheduling, including holidays and weekends
Growth Path
- Demonstrates readiness for Pack Leader 2 by consistently and reliably meeting all job duties.
- Set an example for attendance standards by consistently and reliably showing up to work on time and ready to go.
- Demonstrates an exceptional attention to detail and can communicate effectively with peers and supervisors.
- Expresses interest in taking on new responsibilities and takes the initiative to learn new skills.
- Upholds Dig’s Code of Conduct and positively contributes to team culture and teamwork.
What We Offer
- Dental and vision benefits kick in shortly after your start date
- At 90 days you're eligible for a 401(k) with up to 4% company match
- At 6 months, medical benefits become available to full-time teammates
- After one year you can join our DigIn Shared Ownership Program — because we believe the people who build Digs should share in its success
- Many locations also offer teammates discounted DayPlay as a little extra perk
The Pay Range For This Role Is
16 - 16 USD per hour(Greenleaf Millstone)