Candidate Experience Specialist

Allied Universal; Los Angeles (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan enrollment

Paid holidays

Job summary

Allied Universal is hiring a Candidate Experience Specialist in Downtown Los Angeles. This role manages the post-offer onboarding process, coordinates NEO sessions, and maintains candidate communications to ensure a smooth hiring journey across the applicant pool.

The specialist will liaise with site managers, HR, and applicants to schedule, track, and complete onboarding steps, ensuring a positive candidate experience across the market.

Qualifications

• High School diploma or equivalent.
• Prior work experience in a professional administrative environment.
• Able to focus and multi-task in a busy environment.
• Calm and professional in stressful situations.
• Proficient in Microsoft Office and office tech.

Responsibilities

• Manage applicants in post-offer process for onboarding.
• Schedule onboarding and New Employee Orientation (NEO).
• Contact candidates via phone, text, and email to confirm Orientation dates.
• Review DOMO and track applicant statuses.
• Update iCIMS statuses after scheduling.
• Support On-the-Job Training (OJT) and site onboarding.

Skills

Administrative experience

Multitasking

Microsoft Office

Education

High School diploma

College degree in business or HR

Tools

iCIMS

DOMO

WinTeam

Job description

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Hiring for a Security Candidate Experience Specialist

Join the world’s leading global security company!

• Payrate is $19.23 per hour.
• Location Downtown Los Angeles, California
• Excellent benefits and career growth opportunities
• Must be comfortable working in a fast-paced environment

Allied Universal® is hiring a Candidate Experience Specialist. The Candidate Experience Specialist will offer a standardized, exceptional candidate experience that is welcoming and easy to use with a goal to minimize multiple contact points while navigating the hiring process at Allied Universal. The Candidate Experience Specialist’s role is to be the subject matter expert and face of the company to candidates in the specified market.

RESPONSIBILITIES:

• Manage applicants in the post-offer process for an assigned area, advance applicants through the steps required for onboarding
• Schedule Onboarding and New Employee Orientation (NEO) for new applicants by reviewing completed background screening (Backgrounds Complete) and “Ready for NEO” statuses in the Applicant Tracking System (iCIMS) and business intelligence tool (DOMO)
• Contact candidates via phone, text, and email to confirm dates available for Orientation and send confirmation email to applicant via iCIMS
• Review DOMO and ensure applicants are moving through the statuses
• Background Check Completed (and no driving) > Schedule for NEO
• 3rd Party BG Check > Review BG and see if complete, Schedule for NEO if completed
• Ready for NEO > Those who have previously been reached for NEO but haven’t responded yet Outreach again
• NEO Scheduled > Confirm with candidate their NEO arrival, ensure no further questions from candidate
• Background Check Initiated > This candidate has not completed BG invitation, touch base and offer to help them complete it
• Background Under Review > Has the Criminal History card been sent/completed, may need a follow up with HR or Candidate
• Background in Process > If candidate has been in the step for a couple of days, please review BG in Sterling and see what is pending. Contact Candidate to let them know BG still in process
• Update iCIMS statuses once applicant is scheduled via person profile
• Post NEO to On-the-Job Training (OJT)
• Provide work schedule to applicant (Are we providing any offer/schedule information at time of interview?)
• Make contact with site manager to ensure new hire has the correct information
• Make final contact with employee to ensure first day is completed as scheduled
• Perform the essential duties of the Onboarding Specialist in their absence

QUALIFICATIONS:

• High School diploma or equivalent
• Prior work experience in a professional administrative environment
• Able to focus and multi-task in a busy environment
• Ability to successfully handle stressful situations in a calm and professional manner
• Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS:

• College degree in business, human resources, or related field of study
• Human resources and/or recruiting experience
• Experience using iCIMS or other Applicant Tracking System
• Experience using WinTeam or other Human Resources Information System
• Experience using DOMO or other business intelligence tool

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.