Cancer Support Services Coordinator

Novant Health; North Carolina; Remote; USD 50,000 - 60,000; Full time

Job summary

A leading health organization seeks a Cancer Support Services Coordinator to facilitate cancer conferences and manage patient data. This remote position requires excellent customer service skills and proficiency in medical terminology, with a focus on collaborative patient care. Join a team committed to providing exceptional healthcare services while fostering diversity and inclusion in a supportive environment.

Qualifications

• Minimum 3-5 years’ experience in scheduling, patient access, or related in a medical environment.
• Strong understanding of cancer diagnosis, staging, and treatment options is preferred.
• Ability to manage multiple tasks and meet deadlines effectively.

Responsibilities

• Facilitate operation of cancer conferences and prepare case presentations.
• Ensure compliance with relevant guidelines and regulations.
• Manage communication between diverse team members in a remote environment.

Skills

Medical Terminology

Communication Skills

Organizational Skills

Technical Proficiency

Collaboration Skills

Education

High School Diploma or GED

2 Year / Associate Degree

Tools

Electronic Medical Records

MS Office

Videoconferencing Tools (Zoom, MS Teams)

Presentation Software

Sharepoint

Epic/Care Everywhere

Radiology File Transfer Software (Visage/Powershare)

Job description

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Job Summary

Work From Home

Team member must maintain excellent customer service and working relationships with hospital staff, office staff and physicians. Demonstrates an ability to be flexible, organized and function well in stressful situations. Demonstrates ability to multi-task efficiently and treats team members and providers with respect and dignity; ensures confidentiality of patients’ records.

The Cancer Support Services Coordinator is responsible for facilitating the operation of a cancer conference/tumor board, a multidisciplinary team of providers who review complex cases to determine the best treatment plan for each patient. The Coordinator’s duties include scheduling meetings, collecting patient data, preparing case presentations, managing communication between team members and ensuring compliance with relevant guidelines and regulations The Coordinator must be able to work independently in a remote position.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

• Organizational & Communication Skills a Plus
• Must Be Proficient in Medical Terminology
  
  

#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
  
  

Qualifications

• Education: High School Diploma or GED, required. 2 Year / Associate Degree, preferred.
• Experience: Minimum 3-5 years’ experience in scheduling, patient access, registration, or related experience in a medical environment. Prefer oncology and/or radiology related experience, required.
• Additional Skills (required):
• Medical Terminology
• Communication Skills: Excellent written and verbal communication to effectively convey complex medical information to clinicians and other stakeholders.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Technical Proficiency: Familiarity with electronic medical records, MS Office, videoconference tools (Zoom, MS Teams) and presentation software. Ability to work with a computer with dual monitors and web cam.
• Collaboration Skills: Capacity to work effectively with a diverse team of healthcare professionals including oncologists, surgeons, radiologists, pathologists, and nurses.
• Additional Skills (preferred):
• Medical Knowledge: Strong understanding of cancer diagnosis, staging and treatment options.
• Technical Proficiency: Experience with Sharepoint, Epic/Care Everywhere, EEDS education portal, Radiology File Transfer software (Visage/Powershare).
  

Job Opening ID

100639

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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