餐饮部服务员 Food and Beverage Attendant

Hilton Worldwide, Inc.; Friendly (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Food and Beverage Attendant. In this engaging role, you will be the face of exceptional service, ensuring every guest experience is memorable. Your responsibilities will include serving food and beverages, maintaining high-quality standards, and answering guest queries with a friendly demeanor. Join a team that values positivity, teamwork, and a commitment to excellence. If you are motivated to learn and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Friendly and positive attitude towards guests and team members.
• Previous experience in food hygiene is preferred.

Responsibilities

• Serve customer requests promptly and efficiently.
• Maintain cleanliness and organization in service areas.

Skills

Exceptional guest service

Communication skills

Knowledge of alcoholic beverages

Flexibility and reliability

Teamwork

Tools

Electronic ordering systems

Job description

Job Description

Job Number:

餐饮部服务员 Food and Beverage Attendant (

Job Number:

HOT0AIKH)

Work Locations:

Conrad Shenyang Shenyang 110000

A Food and Beverage Attendant affects every Guest experience within our restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

What will I be doing?

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage operations inside our restaurants, bars, banquets facilities, in-hotel cafes, and fulfilling room service requests. You will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations through the following tasks:

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required.
• Understand menu content, any menu changes, and promotional activities.
• Keep your service area clean, tidy, and well-prepared.
• Efficiently manage the proper settlement of all customer accounts.
• Answer Guest queries in a polite and helpful manner.

What are we looking for?

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Friendly, positive, energetic disposition.
• Committed to delivering exceptional guest service.
• Motivated to learn new skills and techniques.
• Smart and tidy in appearance.
• Positive and willing to participate on a team and work with a winning attitude.
• Excellent communication skills in the local language.
• Flexible, reliable, and responsive to a range of work situations.
• Prepared to manage a variety of customer types, inquiries, and complaints.
• Knowledge of alcoholic beverages and mixing of drinks.
• Previous food hygiene experience.
• Electronic ordering systems experience.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!