CAN Driver

FedEx Canada; Saint Paul (MN); On-site; USD 26,000 - 38,000; Full time

Job summary

FedEx Canada seeks a courteous courier to provide pickup and delivery on an assigned route, delivering excellent customer service while representing the company in a professional manner. The role requires bilingual English and French, a valid driver's license, and the ability to lift up to 70 lbs and handle packages up to 150 lbs with equipment.

Minimum education is a high school diploma or equivalent, with an additional year of customer-facing experience preferred.

Qualifications

• High school diploma or equivalent.
• Must possess a valid driver's license and have a good driving record.
• Bilingualism (English and French) is required for this position.
• Minimum one year of customer-oriented business experience preferred.
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset.

Responsibilities

• Provide courteous and efficient pick-up and delivery of packages on an assigned route.
• Flexible shift opportunities with a minimum requirement to work 4 shifts per month.
• Represent the company in a professional manner with a neat appearance.
• Accurately select and inspect packages and report stop counts and missorts.
• Adhere to courier best practices and operate procedures; secure property and equipment.

Skills

Good interpersonal and communication

Good time management and organization

Excellent customer service

Multitasking

Work under pressure

Education

High school diploma/educational equivalent

Job description

• To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions
• Flexible shift opportunities with a minimum requirement to work 4 shifts per month
• Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image
• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts
• Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.
• Seeks additional business from current customers. Informs sales department of sales leads and market change
• Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials
• Operates computerized tracking and dispatch systems ensuring input of correct information
• Answers customer's questions on Federal Express Canada's features of service and keeps customers informed about the company and its services as well as Canada, US and International requirements.
• Demonstrates proficiency in features of service and equipment.
• Operates vehicle safely and efficiently, complying with all government regulations and company procedures.
• May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Minimum Education

• High school diploma/educational equivalent
• Must possess a valid driver's license and have a good driving record

Minimum Experience

• One (1) year customer oriented business experience preferred
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Knowledge, Skills, and Abilities

• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment

Qualifications Requises

• Pay rate: $23.28/ hour
• Bilingualism (English and French) is required for this position

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.