Campus Visit Coordinator

OSU Rec Sports - Sport. Leadership. Wellness.; Bend (OR); On-site; USD 46,000 - 56,000; Full time

Job summary

Oregon State University-Cascades in Bend seeks a Campus Visit Coordinator to run the Welcome Center operations and tours for prospective students and families. The role includes coordinating small and large groups, planning preview days and admitted student events, and supervising 5–10 student tour ambassadors.

The position interfaces with Admissions, Financial Aid, and Student Life, guiding applicants through the process and assisting with onboarding and virtual experiences.

Qualifications

• Bachelor’s degree from a regionally accredited institution in a relevant discipline.
• Strong interpersonal skills to collaborate with a diverse population.
• 1 year professional or related volunteer experience including event planning; 2–3 years of student work/volunteer may meet.
• 1 year professional experience related to customer service, public speaking and/or public contact.
• Ability to communicate effectively verbally in front of groups and to provide workshops/trainings/outreach.
• Excellent written and oral communication skills.
• Strong attention to detail.
• Ability to lift 50 pounds; ability to travel and represent the University.

Responsibilities

• Manage and oversee daily campus tour program and student staff.
• Oversee assessment & budget activities.
• Provide admissions advising.
• Support new student onboarding (orientation).
• Read applications and transcripts.

Skills

Public speaking

Customer service

Event planning

Interpersonal skills

Written communication

Oral communication

Attention to detail

Team work

Education

Bachelor’s degree

Tools

SlateCRM

Job description

Department:

OSU-Cascades

Special Instructions to Applicants:

When applying you will be required to attach the following electronic documents:

1. A resume/CV; and

1. A cover letter indicating how your qualifications and experience have prepared you for this position.

1. Transcripts

Starting salary will be commensurate with skills, education, and experience.

For additional information please contact:

Johana Hernandez

[e-mail]

Job Summary:

Oregon State University-Cascades is seeking a Campus Visit Coordinator. This is a full-time (1.00 FTE), 12-month, professional faculty position.

This position is located in Bend, Oregon.

The Campus Visit Coordinator provides the first point of contact for prospective students and family members visiting theOSU-Cascades campus in Bend. This position runs the daily operations of the Office of Admissions Welcome Center and supervises the admissions tour ambassador team. This position will be required to interface extensively with prospective students both on and off campus. The Campus Visit Coordinator shall be able to explainOSUpolicies, admissions application and process, financial aid and scholarship application guidelines to prospective students, while identifying systemic barriers faced by students and working with the Director and Assistant Director of Admissions for resolution. The incumbent provides a broad source of information regardingOSUadmissions, the transfer process, and student support services for students who intend to eventually enroll atOSU-Cascades.

This position manages the daily operations of the campus Welcome Center. This includes overseeing visit coordination for small and large groups, leading the planning and execution for on campus preview days and admitted student events, and managing incoming phone, text and email communication with prospective students. The Campus Visit Coordinator serves as supervisor of 5-10 student tour ambassadors in the Welcome Center’s daily operation while hosting a robust,

welcoming and recruitment focused campus visit experience. TheOSU-Cascades campus tour functions as a vital tool in the obtainment of various institutional goals.

Additionally, this position may manage a recruitment territory to support enrollment growth atOSU-Cascades andOSUin Corvallis. This may include regular outreach and follow-up with prospective students and up to one week of recruitment travel a year. The individual may be responsible for assisting students in assigned territory with navigating the application process, answering questions and assisting with enrollment steps. This position will also help coordinate new student onboarding (orientation) atOSU-Cascades. This will include collaborating with Enrollment Services, Academic Advising, Student Life and other campus partners to create and update content for virtual experiences and in-person event planning.

Key Responsibilities:

• Manage and oversees daily campus tour program and student staff

• Assessment & Budget

• Admissions Advising

• New student onboarding (orientation) support

• Read applications and transcripts

• Service and other duties as assigned

Qualifications:

Required Qualifications:

• Bachelor’s degree from a regionally accredited institution in a relevant discipline.
• Strong interpersonal skills that allow the person in the position to collaborate with a diverse population.
• One year professional or related volunteer experience including event planning. 2-3 years of relevant student work or volunteer experience may meet this requirement.
• One year of professional experience related to customer service, public speaking and/or public contact. 2-3 years of student experience may meet this requirement.
• Ability to communicate effectively verbally in front of small and large groups and to provide workshops, trainings and outreach programs.
• Excellent written and oral communication skills.
• Strong attention to detail.
• Ability to think clearly under pressure and to work with individuals from various cultures, including the ability to handle difficult inter-personal situations with tact and diplomacy.
• Must be able to lift 50 pounds or more.
• Ability to travel and represent the University.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.

Preferred Qualifications:

• Bilingual in Spanish
• Experience managing or leading staff or volunteers
• Professional experience specific toOSU-Cascades/Oregon State University
• Experience working in undergraduate admissions/enrollment management
• University campus visit experience
• Experience working with SlateCRM
• Ability to be flexible and operate in a fast-paced and continuously changing environment.

Working Conditions/Schedule:

Working Conditions/Schedule
Typical schedule is Monday –Friday, 8am –5pm. Occasional early mornings, nights and weekends will be required.
Must be able to lift 50 pounds or more.
Must be able to drive in all-weather conditions.
Must be able to fly on a commercial aircraft

Salary Range:

$46,000 - $56,000

Anticipated Start Date:

2026-08-31

Anticipated End Date:

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. If this position has “critical or security-sensitive” responsibilities and/or driving duties and you are selected as a finalist, your initial job offer will be contingent upon the results of a job‑related pre‑employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre‑employment check, please contact OSU’s Employee and Labor Relations team at [e-mail].