Campus Victim Advocate

Hope & Healing Survivor Resource Center; Akron (OH); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Hope & Healing Survivor Resource Center in Akron, OH seeks an Administration Full Time Direct Service role to provide trauma-informed advocacy and support to survivors of violence, guiding safety planning and resource access.

You will manage an individual caseload, conduct needs assessments, collaborate with hospitals, law enforcement, and community partners, and ensure accurate documentation and compliance with training and CARF standards.

Qualifications

• Degree in women’s studies, social work, criminal justice, psychology, or related field required. If no degree, previous experience in victim advocacy or related field required.
• Maintain valid Ohio driver’s license and ability to meet agency requirements for driving insurability.
• Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Investigations and FBI).

Responsibilities

• Provides crisis intervention, advocacy, education on crime victims’ rights, and trauma-informed support to survivors in diverse settings.
• Manages an individual caseload, providing ongoing advocacy, emotional support, crisis intervention, and referrals, with needs assessments and individualized goal plans.
• Uses crisis intervention practices including safety planning and trauma-informed care to support survivors and co-survivors.
• Completes client documentation and statistical information accurately per agency requirements.
• Maintains anonymous/confidential record-keeping for all survivors and contacts.
• Completes a minimum of 40-hour training in line with OAESV best practices and maintains annual training.
• Works with allied professionals and victim advocacy agencies to ensure collaboration and cross-training while representing the mission of Hope & Healing.
• Adheres to agency policies, CARF standards, and relevant regulations.

Skills

Trauma-informed advocacy

Crisis intervention

Interpersonal skills

Communication skills

Empathy

Education

Bachelor degree in women’s studies / social work / criminal justice / psychology or related field

Tools

Microsoft Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administration Full Time Direct Service Akron, OH, US

2 days ago Requisition ID: 1319

Position Summary

Provides trauma-informed advocacy and support to individuals and families impacted by violence, ensuring access to resources, safety planning, and compassionate guidance in the aftermath of trauma.

Job Description

Required Education, Experience and Qualifications

• Degree in women’s studies, social work, criminal justice, psychology, or related field required. If no degree, previous experience in victim advocacy or related field required.
• Maintain valid Ohio driver’s license and ability to meet agency requirements for driving insurability.
• Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Investigations and Federal Bureau of Investigations).

Role and Responsibilities

• Provides crisis intervention, advocacy, education on crime victims’ rights, and trauma-informed support to survivors in diverse settings, including but not limited to hospitals, children’s advocacy center, medical facilities, law enforcement agencies, court, on-scene community responses, campus and educational settings, and within community organizations.
• Manages an individual caseload, providing ongoing advocacy, emotional support, crisis intervention, and referrals, while conducting comprehensive needs assessments and partnering with each client to develop an individualized goal plan that promotes empowerment and informed decision‑making.
• Utilizes crisis intervention best practices including safety planning, trauma-informed care, and listening skills to provide compassionate support to all survivors and co-survivors.
• Completes client documentation and statistical information accurately in compliance with agency requirements.
• Maintains anonymous/confidential record-keeping for all survivors and co-survivor contacts.
• Completes a minimum of 40-hour training in compliance with OAESV best practices and maintains annual training requirements in compliance with agency policy.
• Works closely with allied professionals and all victim advocacy agencies to ensure collaboration and cross training while always representing the mission and philosophy of Hope & Healing.
• Complies with agency and program policies and procedures, federal and state requirements, CARF standards and educational/ certification/ registry requirements

Supervisory Responsibilities (if applicable for the position)

Physical Demands and Work Environment

• Physical demands : While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; step up and down; stoop, kneel, crouch; talk, hear and drive. The employee must occasionally lift and/or move up to 10 pounds.
• Work environment : This position will be in a facility with victims of domestic violence or sexual assault. In addition to interaction with the survivors, the employee may have interactions with families of these individuals, the assailants and law enforcement.

Position Type and Expected Hours of Work

• Full-time; non-exempt
• Serves in on-call rotation for hospital & community response
• Schedule is flexible - based on client needs and on-call responsibilities. Some evenings, overnights, and weekends required.

Additional Qualifications

• Ability to remain calm, empathetic, non-judgmental and compassionate in crisis situations
• Ability to establish and maintain professional boundaries
• Excellent interpersonal and communication skills, particularly with diverse populations.
• Computer skills including, but not limited to, Microsoft Word and Excel.
• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

EEO

Hope and Healing Survivor Resource Center (H&H) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. H&H prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, military status, national origin, disability, genetic information, pregnancy, ancestry, or any other protected characteristic as outlined by federal, state or local laws. Additionally, reasonable accommodations will be made (where appropriate) for religious practices or employees with disabilities. Employees who may require a reasonable accommodation should contact an agency Director or the CEO. This policy applies to all employment practices within H&H, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. H&H makes hiring decisions based solely on qualifications, merit and program needs at the time.