Campus Testing Proctor

Aviation Institute of Maintenance; Norfolk (VA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

401(k) plan

Health/Dental/Vision insurance

Life insurance

Paid time off

Employee assistance program

Job summary

Aviation Institute of Maintenance in Norfolk, VA is seeking a Campus Testing Proctor to oversee testing processes, verify identification, and maintain a secure testing environment. The role emphasizes strong customer service and adherence to FAA and PSI policies.

The position requires a High School Diploma or GED, reliability, and the ability to multi-task in a fast-paced educational setting. Competitive hourly compensation and benefits accompany the opportunity to contribute to campus

Qualifications

• High School Diploma or GED required.
• Ability to work in a fast-paced, compliance-oriented educational environment.
• Detail-oriented, analytical, highly organized, and able to multi-task.
• Demonstrate integrity, strong work ethic, and professionalism.
• Persuasive verbal and written communication with focus on customer service in an educational setting.

Responsibilities

• Verify government IDs and legal documents.
• Ensure compliance with PSI, FAA and regulatory policies.
• Handle reception duties and check-in/out of testing candidates.
• Monitor testing environment with surveillance and inspections.
• Advise students on testing competencies and requirements.
• Perform general office tasks including emails and reports.
• Assist in training new testing proctors.
• Support daily test center operations for a safe environment.
• Take on additional duties as directed by leadership.

Skills

Detail-oriented

Communication skills

Customer service

Integrity

Multi-tasking

Education

High School Diploma or GED

Job description

Training Tomorrow's Technicians to Become Skilled, Employable and Essential.

About Us- Big Changes, Better Benefits - Join us today!

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top‑notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Location

2329 E Little Creek Rd, Norfolk, VA 23518

Work Schedule

• Monday - Thursday: 10 AM – 7 PM
• Friday: 8 AM – 5 PM

Compensation: $18.00 – $20.00 per hour, based on experience, qualifications, and other relevant factors.

The Campus Testing Proctor is an essential role responsible for proctoring numerous tests and exams to groups of individuals while maintaining a secure testing environment. This position maintains confidentiality and security of all testing materials. Supports other compliance initiatives as directed by the Director of Compliance and Administration.

Key Duties

• Verifying valid government IDs and other legal documents.
• Ensuring compliance with all PSI, FAA and any other regulatory body’s policies and procedures on testing.
• Responsible for reception duties; check‑in and check‑out of testing candidates.
• Monitoring duties including one‑way mirror surveillance, video surveillance, and routine walk‑through inspections.
• Advise students regarding testing competencies.
• General office tasks include report writing, email communications, and over the phone customer etiquette.
• Assist in training new testing proctors.
• Assist with daily test center operations to ensure a safe and secure testing environment.
• Additional duties as assigned by the Campus Executive Director or Director of Compliance and Administration.

This position plays a crucial role in fostering a welcoming, compliant and secure testing environment on campus. By providing excellent customer service and support, the Campus Testing Proctor contributes to the institution's overall success and aligns with organizational goals.

Required Qualifications

• High School Diploma or GED.
• Ability to work in a fast‑paced, performance‑driven, compliance‑oriented educational environment.
• Detail‑oriented, analytical, highly organized, and able to multi‑task, prioritize tasks, and work well under pressure.
• Demonstrate a high level of integrity, strong work ethic, and professionalism.
• Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting.
• Highly motivated and goal‑oriented, with strong problem‑solving skills.

  Preferred Qualifications

  • Experience as a testing proctor.
  • Prior experience in a college admissions environment.

  Benefits

  • 401(k) and Matching: Secure your future with our competitive retirement savings plan.
  • Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
  • Life Insurance: Peace of mind with life insurance options.
  • Paid Time Off: Recharge with paid time off to promote work‑life balance.
  • Employee Assistance Program: Access to resources for personal and professional support.
  • Tuition Reimbursement: Invest in your future with financial support for further education.

  AIM is a proud equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.