Campus Store Manager - Merced, CA

Follett Corporation; Merced (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in higher education is seeking a Campus Store Manager to lead store operations, drive sales growth, and foster a customer-centric culture. This role involves team management, financial oversight, and building campus relationships to enhance engagement and outreach.

Qualifications

• Proficiency in Follett Core Competencies: Thought, Results, People, and Self.

Responsibilities

• Manage daily store activities and execute sales promotions.
• Engage with campus through events and strategic reviews.
• Oversee recruitment, training, and performance management.

Skills

Leadership

Customer Service

Team Development

Job description

Position Overview

As a Campus Store Manager, you will lead all aspects of store operations, inspiring teams to achieve sales growth and deliver exceptional customer service. Your role involves fostering a mentorship environment, managing financial metrics, and supporting store and campus relationships.

Demonstrate Follett Values: One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Exhibit proficiency in Follett Core Competencies: Thought, Results, People, and Self.

Responsibilities

Driving Results/Sales: Implement operating plans and manage daily store activities, including:

• Executing sales promotions, events, and visual merchandising.
• Collaborating on course materials activities.
• Reviewing financials with the Regional Manager and adjusting strategies.
• Managing store markups, markdowns, and asset security.

Campus Relationships: Engage with campus through events, communication, and strategic reviews to enhance outreach and engagement.

Talent Management: Oversee recruitment, training, performance management, and team development to ensure high engagement and accountability.

Customer Service: Cultivate a customer-centric culture, maintaining relationships and ensuring store cleanliness and compliance, including food safety if applicable.

Other duties as assigned to support store operations.

Follett Higher Education is a drug-free workplace environment.