Campus Software Coordinator (Hybrid)

University of California, Merced; California (MO); Hybrid; USD 110,000 - 135,000; Full time

Job summary

University of California, Merced is hiring a Campus Software Coordinator to lead software management for the Office of Information Technology. You will build a campus software catalog, oversee provisioning and renewals, and collaborate with campus stakeholders to ensure compliant, cost-effective software across the university.

The role requires strong negotiation, contract administration, and vendor relationship skills, with the ability to translate needs into roadmap actions and monitor

Qualifications

• Bachelor's degree in related area and/or equivalent experience or training (required).
• Extensive experience in negotiation preparation and vendor performance management (issue tracking, service credits, escalation paths, renewal leverage, KPI/SLA monitoring); and
• Experience in building/maintaining a campus software catalog or related database, including standard metadata (owner, purpose, contract term, renewal date, pricing model, data sensitivity, accessibility status, support model) (required).
• Knowledge of software/SaaS vendor ecosystems (publishers, resellers/VARs, distributors) and common higher-education purchasing models (subscriptions, enterprise agreements, site licenses, tiered pricing).
• Understanding of vendor due diligence artifacts (e.g., security reviews, accessibility documentation, risk assessments), and how to summarize requirements and status for stakeholders.
• Established skill in relationship management, including planning and running recurring vendor and stakeholder meetings, documenting decisions, and translating needs into roadmaps and next steps.
• Ability to communicate clearly in writing and in presentation/informal conversation with both technical and non-technical audiences and produce easily digestible summaries of ticket/activity trends and vendor status.
• Ability to coordinate across multiple stakeholders to gather requirements, manage expectations, and drive consensus on standard offerings.
• Ability to develop and deliver effective stakeholder training materials and/or documentation.
• Excellent time management skills with proven ability to set and meet deadlines; able to multi-task in a fast-paced environment.
• Thorough understanding of procurement requirements in a higher education or similar (highly-regulated) environment
• Self-motivated; works well independently and as part of a team.
• Demonstrates good problem-solving abilities.
• Curious; able to learn effectively.

Responsibilities

• Vendor Management - Create and maintain campus software catalog; manage Value-Added Resellers (VAR) and associated catalog build; manage and store accessibility and security documentation for approved campus software; create and maintain reports of requested software; manage relationships with major campus vendors through regular meetings; create and maintain UC Merced software need analysis & roadmap; create and maintain stakeholder documentation for software not centrally managed.
• License & Contract Management - Manage key software vendor contracts; build and maintain software license provisioning database; manage annual renewals and co-terms; maintain and manage OIT software renewals data; create and maintain regular reporting for campus and OIT leadership on current spend and tail spend to inform strategic planning; manage new provisioning and renewals for internal OIT software (i.e. ServiceNow, Jira, Airtable); manage new provisioning for campus enterprise software (i.e. Adobe CC, Zoom Webinar, Microsoft dd-Ons, etc.).
• Software Process, Strategy, and Relationship Building - Rebuild and champion campus software procurement process to enable efficiency and policy compliance; partner with campus procurement to understand and contain distributed software spend across campus; collaborate with key campus stakeholders such as Procurement, Information Security, Accessibility, and Risk Management; collaborate with key external stakeholders such as UC Office of the President and other UC system contacts.

Skills

Vendor management

Contract management

Software catalog

SaaS ecosystem

Vendor due diligence

Relationship management

Communication

Stakeholder coordination

Training materials

Time management

Procurement in higher ed

Self-motivated

Problem solving

Curiosity

Education

Bachelor's degree in related area or equivalent experience/training

Job description

Hiring Range

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The salary range the University reasonably expects to pay for this position is $110,000 - $135,000.

Job Closing Date

This position is approved for a hybrid work modality. This division currently requires 2 - 3 days per week in office. Initial applicant review will take place on or around September 15, 2026. Posting will close upon selection.

About UC Merced

The University of California, Merced, is the newest of the University of California system's 10 campuses and one of the youngest universities to be designated an R1 research university. With approximately 9,100 undergraduate and graduate students, UC Merced is a smaller, more intimate campus compared to its sister campuses, while equipped and staffed as a cutting edge, 21st century research institution. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships and a growing community in the heart of the San Joaquin Valley, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff. Ranked in the top 30 among the best public universities in the nation by U.S. News and World Report and #1 for social mobility by the Wall Street Journal, UC Merced is uniquely equipped to provide world class educational opportunities to dynamic and enterprising students in the Valley and throughout the state. In partnership with UC San Francisco, UC Merced has launched a rigorous medical education program that will supply the Valley with culturally competent providers dedicated to improving local access to quality care. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and is accelerating the continued economic development of the region.

About The Job

Reporting to the IT Business Manager, the Campus Software Coordinator leads and organizes software management for the Office of Information Technology. This is a newly-created role that will partner closely with campus stakeholders to streamline the software procurement process, more efficiently deliver services associated with software licensing in OIT and across campus, and establish relationships with key software vendors to ensure appropriate contract management.

The Campus Software Coordinator will be tasked with creating and maintaining a campus software catalog and supporting data sources (including provisioning and renewal records) to provide reliable visibility into software security, accessibility, access, and costs. This role will manage new provisioning and renewals for common software; oversee annual renewals, co-terms, and vendor contract administration; and provide regular trend reporting and analysis to OIT and campus leadership to inform strategic planning and roadmap development. The role will also collaborate with UC Office of the President and UC system peers as needed to align practices and leverage shared opportunities.

Key Responsibilities

• Vendor Management - Create and maintain campus software catalog; manage Value-Added Resellers (VAR) and associated catalog build; manage and store accessibility and security documentation for approved campus software; create and maintain reports of requested software; manage relationships with major campus vendors through regular meetings; create and maintain UC Merced software need analysis & roadmap; create and maintain stakeholder documentation for software not centrally managed.
• License & Contract Management - Manage key software vendor contracts; build and maintain software license provisioning database; manage annual renewals and co-terms; maintain and manage OIT software renewals data; create and maintain regular reporting for campus and OIT leadership on current spend and tail spend to inform strategic planning; manage new provisioning and renewals for internal OIT software (i.e. ServiceNow, Jira, Airtable); manage new provisioning for campus enterprise software (i.e. Adobe CC, Zoom Webinar, Microsoft dd-Ons, etc.).
• Software Process, Strategy, and Relationship Building - Rebuild and champion campus software procurement process to enable efficiency and policy compliance; partner with campus procurement to understand and contain distributed software spend across campus; collaborate with key campus stakeholders such as Procurement, Information Security, Accessibility, and Risk Management; collaborate with key external stakeholders such as UC Office of the President and other UC system contacts.

Qualifications

• Bachelor's degree in related area and/or equivalent experience or training (required); and
• Extensive experience in negotiation preparation and vendor performance management (issue tracking, service credits, escalation paths, renewal leverage, KPI/SLA monitoring); and
• Experience in building/maintaining a campus software catalog or related database, including standard metadata (owner, purpose, contract term, renewal date, pricing model, data sensitivity, accessibility status, support model) (required).
• Knowledge of software/SaaS vendor ecosystems (publishers, resellers/VARs, distributors) and common higher-education purchasing models (subscriptions, enterprise agreements, site licenses, tiered pricing).
• Understanding of vendor due diligence artifacts (e.g., security reviews, accessibility documentation, risk assessments), and how to summarize requirements and status for stakeholders.
• Established skill in relationship management, including planning and running recurring vendor and stakeholder meetings, documenting decisions, and translating needs into roadmaps and next steps.
• Ability to communicate clearly in writing and in presentation/informal conversation with both technical and non-technical audiences and produce easily digestible summaries of ticket/activity trends and vendor status.
• Ability to coordinate across multiple stakeholders to gather requirements, manage expectations, and drive consensus on standard offerings.
• Ability to develop and deliver effective stakeholder training materials and/or documentation.
• Excellent time management skills with proven ability to set and meet deadlines; able to multi-task in a fast-paced environment.
• Thorough understanding of procurement requirements in a higher education or similar (highly-regulated) environment
• Self-motivated; works well independently and as part of a team.
• Demonstrates good problem-solving abilities.
• Curious; able to learn effectively.

Background Check

Background check required.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

Smoke And Tobacco Free Policy

The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify

All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule

For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/