Campus Shift Supervisor — Lead a Team (Instapay)

Compass Group USA; Houston (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Training and development

Retirement plan

Health and wellness programs

Discount marketplace

Identity theft protection

Pet insurance

Voluntary benefits

Job summary

Compass Group USA is seeking a Shift Supervisor for our University of Houston (Chick‑Fil‑A) campus location in Houston, TX. The role oversees associates during a shift, ensures policy compliance, and drives customer service excellence.

The ideal candidate will have prior Chick‑Fil‑A supervisory experience and be able to work nights and weekends with open availability. Training, scheduling, and performance management are key responsibilities, with opportunities for growth within the organization.

Qualifications

• Prior Chick‑Fil‑A supervisor experience required.
• Open availability; nights and weekends required.

Responsibilities

• Direct the activities of associates during a shift and ensure duties meet policy and procedure.
• Provide training and create work schedules for team members.
• Evaluate performance, reward high performers, and address underperformance.
• Prepare production or sales reports for management focusing on quality, productivity and safety.
• Serve as the main contact for employee requests and time-off considerations.
• Mentor colleagues and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Supervisory experience

Job description

Compass Group USA is seeking a Shift Supervisor for our University of Houston (Chick‑Fil‑A) campus location in Houston, TX. The role oversees associates during a shift, ensures policy compliance, and drives customer service excellence.

The ideal candidate will have prior Chick‑Fil‑A supervisory experience and be able to work nights and weekends with open availability. Training, scheduling, and performance management are key responsibilities, with opportunities for growth within the organization.