Campus Safety Specialist - Community & Emergencies

Minneapolis College of Art and Design; Minneapolis (MN); On-site; USD 23,000 - 32,000; Full time

Job summary

Minneapolis College of Art and Design (MCAD) is seeking a Campus Safety Officer to maintain a safe and secure campus environment while delivering a high level of customer service to students, staff, faculty and guests.

This full-time, non-exempt position offers 40 hours per week and pays $20.00 hourly, reporting to the Campus Safety Supervisor. Responsibilities include patrolling, emergency response, incident reporting and enforcing parking rules.

Qualifications

• High School diploma or equivalent required; Associate/Bachelor preferred.
• Valid driver’s license required.
• First Aid and CPR certification strongly preferred.
• Training in de-escalation, security, or police-related fields preferred.
• General security experience, especially in a college environment, preferred.
• General customer service experience preferred.
• Proficiency with Microsoft Office Suite (Excel and Word) required.
• Understanding of law enforcement issues impacting security officers preferred.
• Ability to prioritize in high-priority situations preferred.
• Ability to collaborate across departments strongly preferred.

Responsibilities

• Performs duties with customer service and compassion for students, staff, faculty, and guests.
• Communicates with community members and campus visitors; responds to questions and concerns with professionalism.
• Patrols campus buildings and surrounding properties; reports accidents and irregularities.
• Responds to campus safety calls and routes non-scope calls appropriately.
• Responds to emergencies with tact, diplomacy, and sound judgment.
• Monitors Campus Safety systems; escalates as needed.
• Prepares incident reports on applicable forms for outside distribution.
• Record and secure lost/found items and return to owner.
• Enforces parking rules across MCAD locations.
• Available to work outside normal hours; in emergencies including severe weather, fires, civil unrest, active shooter, etc.
• Work additional hours around key campus events (move-ins, commencements, etc.).
• Perform other duties as assigned; represent MCAD’s vision and values; promote inclusivity.

Skills

Customer service

Communication

Prioritization

Cross-department collaboration

De-escalation training

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Minneapolis College of Art and Design (MCAD) is seeking a Campus Safety Officer to maintain a safe and secure campus environment while delivering a high level of customer service to students, staff, faculty and guests.

This full-time, non-exempt position offers 40 hours per week and pays $20.00 hourly, reporting to the Campus Safety Supervisor. Responsibilities include patrolling, emergency response, incident reporting and enforcing parking rules.