Campus Safety Officer

University System of New Hampshire; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Keene State College's Department of Campus Safety seeks a reliable Campus Safety Officer to patrol campus around the clock, assist students, staff, and visitors, and respond to emergencies with sound judgment. The role is full-time and year-round with benefits.

Responsibilities include patrolling properties, handling investigations, coordinating with authorities, and supporting safety communications. A valid driver's license and a minimum of 21 years of age are required.

Qualifications

• Must be at least 21 years of age.
• High School Diploma or equivalent.
• One year of campus safety or security experience.
• Valid driver's license.

Responsibilities

• Patrol campus properties to provide routine assistance and enforce regulations.
• Respond to incidents and conduct preliminary investigations; coordinate with authorities as needed.
• Provide dispatching support and monitor CCTV in the absence of a dispatcher.
• Respond to alarms, fires, and hazardous conditions as a first responder.
• Enforce parking and access controls; assist with crowd and traffic management.
• Support community safety education and acquaint students with safety resources.
• Perform other duties as assigned by Campus Safety leadership.

Skills

Customer service

Emergency response

Safety awareness

Education

High School Diploma or equivalent

Job description

Keene State College's Department of Campus Safety is seeking a reliable candidate to serve as Campus Safety Officer to patrol campus 24 hours a day, year-round, to provide emergency and other assistance to College students, faculty, staff, and visitors while exercising sound judgment to respond to complex situations. This is a full-time, year-round, benefited position.

Duties/Responsibilities

Routine Duties (20%)

Patrol College properties, providing routine assistance to students, faculty, staff, and visitors, and conducting property checks. Other duties include parking enforcement, permitting, crowd and traffic control, and event coordination.

Criminal Investigations (20%)

Respond to a wide range of incidents, including crimes in progress, disturbances, disputes, alcohol and drug violations, sexual assault, domestic violence, theft, missing persons, trespass, and other criminal matters. Conduct complete investigations for minor criminal investigations, and work in conjunction with sworn law enforcement officials when a serious crime has been committed. Collect and store physical evidence, modify access card privileges, review CCTV or other technological data, and notify campus administrators when needed, while maintaining an appropriate level of confidentiality. May be required to testify in conduct, criminal, and civil hearings, and attend meetings, hearings, and trainings outside of their normal work hours.

Communications (15%)

In the absence of a designated dispatcher, provide dispatching services in the campus Communications Center. Direct calls from the College switchboard; answer emergency and non-emergency calls for service; monitor CCTV equipment; provide and limit access; monitor public safety radio traffic; monitor the E-911 notification system; and dispatch officers, Community Living staff, maintenance staff, and other College and non-College officials. Maintain a direct line of contact with state and municipal first responders and serve as a central point of contact for the College. Provide emergency notification to the College community when a significant emergency or dangerous situation occurs. Answer questions related to parking and events that are occurring on campus.

Law Enforcement (10%)

Provide the primary response to campus reports of odors of marijuana. Investigate reports and intervene to stop the activity and identify the offenders. May enter residence hall rooms, conduct limited searches, seize controlled substances, and refer offenders to the Community Standards Office. Responsible for the chain of custody of illegal substances and coordination with law enforcement for disposal.

Policy Enforcement (10%)

Investigate violations of College policies, including parking enforcement, access controls, noise complaints, alcohol violations, guest violations, prohibited items, unwanted persons, etc. Enforce no-contact orders and provide safety escorts.

Fires and Hazardous Conditions (10%)

Serve as first responders to alarms, fires, chemical spills, and odors of smoke or gas, working closely with local and state fire officials in response to issues. Annually retain certification in First Aid, CPR, AED, and Bloodborne Pathogens to provide emergency medical treatment. Provide non-emergency medical transports to local medical facilities. Conduct fire safety drills and observe and report fire code violations. Respond to incidents and accidents on campus that may lead to civil liability.

Community Services (10%)

Serve as mentors and role models to students and provide crime prevention education (including substance abuse, personal safety, dating violence, sexual misconduct, and other topics) and services to members of the College community. Works closely with other College departments as needed, including Title IX, Community Living, Facilities, Custodial Services, and the Wellness Center to ensure a coordinated response to incidents. Encouraged to assume roles such as organization advisors and participate in community events that provide support to students. Every Campus Safety Officer is a designated Campus Security Authority (CSA) as defined by the Clery Act.

Other Duties (5%)

Other duties as assigned, including but not limited to: Blue Light Testing - Performs regular testing of the emergency phones on campus to ensure they are in working order. Submit maintenance requests for any issues found and follow up with the relevant departments to ensure quick turnaround. Medical Bags - Maintain medical bags, ensuring all supplies are in stock and unexpired, replacing contents and ordering new supplies as needed.

Requirements

Minimum Acceptable Education & Experience:

Must be at least 21 years of age at the time of employment. High School Diploma or equivalent.

One (1) year of campus safety or security experience or a combination of post-high school education and/or work experience in a customer service environment.

Required Licenses & Certifications:

Valid driver's license and safe driving hi