Campus Safety Officer

CP15 Keene State College; Keene (NH); Presencial; USD 20.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee benefits

Equal Opportunity Employer

Descripción de la vacante

Keene State College’s Department of Campus Safety is seeking a Campus Safety Officer to patrol campus 24 hours a day, year-round, providing emergency and other assistance to students, faculty, staff, and visitors while exercising sound judgment to respond to complex situations. This is a full-time, year-round, benefited position.

This full-time, benefited position requires a proactive approach to safety, thorough reporting, collaboration with campus partners, and the ability to remain calm under

Formación

• High School Diploma or equivalent required.
• At least 1 year of campus safety or security experience or related customer service experience.
• Proficiency with Microsoft Office (Excel, Word, SharePoint).

Responsabilidades

• Patrol campus properties and provide routine assistance to students, faculty, staff, and visitors.
• Respond to incidents including crimes in progress and disturbances; collect and preserve evidence.
• Provide campus communications and dispatch duties when needed; monitor CCTV and safety systems.

Conocimientos

Attention to detail

Organizational skills

Multitasking

Decision making

Calm under pressure

Interpersonal skills

Written communication

Teamwork

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Keene State College’s Department of Campus Safety is seeking a reliable candidate to serve as Campus Safety Officer to patrol campus 24 hours a day, year-round, to provide emergency and other assistance to College students, faculty, staff, and visitors while exercising sound judgment to respond to complex situations. This is a full-time, year-round, benefited position.

Duties/Responsibilities

• Routine Duties (20%) Patrol College properties, providing routine assistance to students, faculty, staff, and visitors, and conducting property checks. Other duties include parking enforcement, permitting, crowd and traffic control, and event coordination.
• Criminal Investigations (20%) Respond to a wide range of incidents, including crimes in progress, disturbances, disputes, alcohol and drug violations, sexual assault, domestic violence, theft, missing persons, trespass, and other criminal matters. Conduct complete investigations for minor criminal investigations, and work in conjunction with sworn law enforcement officials when a serious crime has been committed. Collect and store physical evidence, modify access card privileges, review CCTV or other technological data, and notify campus administrators when needed, while maintaining an appropriate level of confidentiality. May be required to testify in conduct, criminal, and civil hearings, and attend meetings, hearings, and trainings outside of their normal work hours.
• Communications (15%) In the absence of a designated dispatcher, provide dispatching services in the campus Communications Center. Direct calls from the College switchboard; answer emergency and non-emergency calls for service; monitor CCTV equipment; provide and limit access; monitor public safety radio traffic; monitor the E-911 notification system; and dispatch officers, Community Living staff, maintenance staff, and other College and non-College officials. Maintain a direct line of contact with state and municipal first responders and serve as a central point of contact for the College. Provide emergency notification to the College community when a significant emergency or dangerous situation occurs. Answer questions related to parking and events that are occurring on campus.
• Law Enforcement (10%) Provide the primary response to campus reports of odors of marijuana. Investigate reports and intervene to stop the activity and identify the offenders. May enter residence hall rooms, conduct limited searches, seize controlled substances, and refer offenders to the Community Standards Office. Responsible for the chain of custody of illegal substances and coordination with law enforcement for disposal.
• Policy Enforcement (10%) Investigate violations of College policies, including parking enforcement, access controls, noise complaints, alcohol violations, guest violations, prohibited items, unwanted persons, etc. Enforce no-contact orders and provide safety escorts.
• Fires and Hazardous Conditions (10%) Serve as first responders to alarms, fires, chemical spills, and odors of smoke or gas, working closely with local and state fire officials in response to issues. Annually retain certification in First Aid, CPR, AED, and Bloodborne Pathogens to provide emergency medical treatment. Provide non-emergency medical transports to local medical facilities. Conduct fire safety drills and observe and report fire code violations. Respond to incidents and accidents on campus that may lead to civil liability.
• Community Services (10%) Serve as mentors and role models to students and provide crime prevention education (including substance abuse, personal safety, dating violence, sexual misconduct, and other topics) and services to members of the College community. Works closely with other College departments as needed, including Title IX, Community Living, Facilities, Custodial Services, and the Wellness Center to ensure a coordinated response to incidents. Encouraged to assume roles such as organization advisors and participate in community events that provide support to students.
• Every Campus Safety Officer is a designated Campus Security Authority (CSA) as defined by the Clery Act.
• Other Duties (5%) Other duties as assigned, including but not limited to: Blue Light Testing – Performs regular testing of the emergency phones on campus to ensure they are in working order. Submit maintenance requests for any issues found and follow up with the relevant departments to ensure quick turnaround. Medical Bags – Maintain medical bags, ensuring all supplies are in stock and unexpired, replacing contents and ordering new supplies as needed.

Requirements

• Must be at least 21 years of age at the time of employment.
• High School Diploma or equivalent.
• One (1) year of campus safety or security experience or a combination of post-high school education and/or work experience in a customer service environment.

Required Licenses & Certifications

• Valid driver's license and safe driving history.
• Must obtain and maintain CPR and First Aid certification.

Knowledge, Skills & Abilities

• Attention to detail.
• Proven organizational, multitasking, and decision-making skills.
• Ability to think logically and quickly assess situations.
• Ability to remain calm in stressful situations.
• Ability to interact verbally and electronically via the telephone, email, and two-way radio.
• Ability to assess situations and determine the appropriate response.
• Ability to write thorough reports.
• Ability to work under pressure and respond quickly to emergencies.
• Ability to establish and maintain effective working relationships with students, faculty, staff, and the general public.
• Ability to project self-assurance and certainty.
• Possess well-developed interpersonal skills.
• Project a positive first impression.
• Ability to react positively and cope with stressful situations, and evaluate a situation with common sense.

Other Required Qualifications

• Post-offer, pre-employment physical.
• Must successfully pass a background review, including criminal history and driving history.
• Successful experience working as part of a team.
• Computer proficient with the ability to learn various computer applications, i.e., Microsoft Office products, including but not limited to Excel, Word, and SharePoint.
• Must be willing to attend periodic training and meetings, and work overtime.
• Proven oral and written communication skills.
• Demonstrated ability to keep confidential information confidential.

Preferred Qualifications

• Prior Campus Safety, Security, or Law Enforcement experience.
• Experience in customer service or the security field.
• Higher Education experience.
• Understand and demonstrate a working knowledge of the campus environment and/or the security industry, relevant laws, safety, and fire prevention.

Compensation

Pay Range: $14.69 - $24.13 The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations.

More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location

Keene

Keene State College is located in the scenic Monadnock region of Southwest New Hampshire and is an affiliate of the University System of New Hampshire. Located approximately 2 hours from Boston or Hartford CT, and 4 hours from New York City, the region contains many opportunities to enjoy outdoor recreation, cultural events, and a strong sense of community. To learn more about Keene State College, the University System of New Hampshire, and the Keene community, please visit: https://www.keene.edu, https://www.usnh.edu/ or https://www.ci.keene.nh.us.

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The University System of New Hampshire is the largest provider of postsecondary education in the Granite State. With approximately 30,000 enrolled students annually and more than 90,000 alumni living in state, the institutions of the University System - the University of New Hampshire - Durham, the University of New Hampshire School of Law, the University of New Hampshire at Manchester, Plymouth State University, and Keene State College - have a direct impact on hundreds of thousands of New Hampshire citizens every year.