Campus Safety & Community Services Officer

NEIU; Chicago (IL); On-site; USD 28,000 - 40,000; Full time

Job summary

Northeastern Illinois University seeks a Community Service Officer to protect the campus and engage with the community through proactive safety programs. Under a police supervisor, you will perform patrols, respond to non-emergency calls, and assist in crime prevention activities.

The CSO role emphasizes access control, incident reporting, and collaboration with NEIU Public Safety on safety initiatives. Located on the NEIU Main Campus in Chicago, IL, with a standard 8:30 a.m.–4:30 p.m. schedule.

Qualifications

• High school graduation or equivalent.
• 1 year of training or work experience in security, public safety, or related field; or an associate degree in security/public safety.
• Knowledge, skills and abilities include access control, de-escalation, emergency communication, observation, patrolling, and safety procedures.
• Valid Illinois driver’s license; background check; no felonies; 12 months of relevant experience.

Responsibilities

• Serve as primary responding officer for non-emergency calls when needed; write incident reports.
• Assist officers; manage property handling, crime scene security, and communications.
• Lock/unlock buildings; verify building security; monitor alarms and perform routine patrols.
• Secure evidence and assist with information materials; support community programs.
• Enforce university policies including parking and events; traffic control and outreach.
• May act as Telecommunicator during breaks; security guard duties as needed.
• Maintain records, monthly reports, and participate in related duties.

Skills

Access Controls

Crowd Control

Customer Service

De-escalation

Emergency Systems

Emergency Response

Enforcement Action

First Aid

Observation

Patrolling

Restraint Techniques

Security Systems

Verbal Communication

Written Communication

Illinois Driver's License

Job description

Northeastern Illinois University seeks a Community Service Officer to protect the campus and engage with the community through proactive safety programs. Under a police supervisor, you will perform patrols, respond to non-emergency calls, and assist in crime prevention activities.

The CSO role emphasizes access control, incident reporting, and collaboration with NEIU Public Safety on safety initiatives. Located on the NEIU Main Campus in Chicago, IL, with a standard 8:30 a.m.–4:30 p.m. schedule.