Campus Operations Lead - Data Center Facilities

Compass Datacenters; Phoenix (AZ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Flexibility in work hours

Job summary

A leading data center provider in Phoenix is seeking a Campus Operations Manager to oversee facility operations and customer service. The role involves managing local resources, ensuring high adherence to service levels and optimal operational efficiency. Ideal candidates will have a degree and at least 3 years of related experience or equivalent data center expertise. Strong analytical and problem-solving skills, alongside effective leadership, are crucial for success in this role. Travel may be required to support business needs.

Qualifications

• Minimum 3 years related experience or 5 years data center experience in lieu of degree.
• Supervisory experience managing physical operations in IT or critical environment.
• Background investigation completion required.

Responsibilities

• Oversee campus facility operations and support site teams.
• Lead local campus resources in delivering operations management.
• Monitor service level KPIs and ensure 100% SLA adherence.

Skills

Critical MEP infrastructure expertise

Strong verbal and written communication

Problem-solving skills

Analytical capabilities

Leadership and coaching

Education

Bachelor's degree or equivalent

Degree in Electrical/Mechanical Engineering, or related fields

Job description

A leading data center provider in Phoenix is seeking a Campus Operations Manager to oversee facility operations and customer service. The role involves managing local resources, ensuring high adherence to service levels and optimal operational efficiency. Ideal candidates will have a degree and at least 3 years of related experience or equivalent data center expertise. Strong analytical and problem-solving skills, alongside effective leadership, are crucial for success in this role. Travel may be required to support business needs.