Campus Dining Services Director

Chartwells Higher Education Dining Services; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Chartwells Higher Education is seeking a self-motivated Retail Director of Dining Service I at Florida International University in Miami, FL! In this role, you will advise the day-to-day operations and financial success of multiple retail foodservice locations on the campus.

This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation.

Qualifications

• Six or more years of operational food service management experience.
• Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
• Strong leadership abilities with validated experience in supervising and developing staff.
• Excellent organizational skills and ability to prioritize optimally.
• Outstanding customer service skills with a dedication to maintaining high standards of quality.
• Proficiency in preparing and analyzing financial reports.
• Flexibility to work evenings, weekends, and holidays as needed.
• ServSafe Certified.

Responsibilities

• Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
• Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
• Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
• Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
• Champion strong client relationships to align our programs with their objectives, driving happiness and retention.
• Perform other duties as assigned to support the efficient functioning of dining operations.

Skills

Staff leadership

Customer service

Financial reporting

Time management

Computer literacy

Education

Associate degree

Tools

Computers

Job description

Chartwells Higher Education is seeking a self-motivated Retail Director of Dining Service I at Florida International University in Miami, FL! In this role, you will advise the day-to-day operations and financial success of multiple retail foodservice locations on the campus.

This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation.